Help AG Becomes Managed Security Services Provider Partner of Microsoft in the GCC

The partnership will enable Help AG to provide services based on all Microsoft security products, including Microsoft Sentinel and Microsoft Defender.

Help AG, the cybersecurity arm of e& enterprise (formerly known as Etisalat Digital) and the region’s trusted security advisor, has been named as the Managed Security Services Provider (MSSP) Partner of Microsoft in the GCC. To mark their collaboration, Help AG and Microsoft signed a Memorandum of Understanding at the 2022 edition of Gulf Information Security Expo & Conference (GISEC), the Arab world’s largest cybersecurity event held in Dubai.

By partnering with Microsoft, Help AG will be able to provide services based on all Microsoft security products, including Microsoft Sentinel and Microsoft Defender, covering the domains of security management and identity, information, and threat protection.

Commenting on the partnership, Stephan Berner, Chief Executive Officer at Help AG, said: “We are delighted to be named the MSSP Partner of Microsoft, the global leader in software. The partnership is a testament to our position as the leading Managed Security Service Provider in the region, and our continued efforts to provide the full spectrum of tailored cybersecurity services.”

He continued: “The modern cyberthreat landscape has made it essential to adopt an all-inclusive approach that covers security, compliance, identity, management, and privacy. As a pioneer proponent of the ‘service centric approach’, Help AG has been building offerings that customers can avail “as a service” based on state-of-the-art security platforms and tools. Help AG along with Microsoft now offers the world’s most comprehensive approach to security, as a part of ‘Help AG as a Service’, including solutions such as Microsoft Sentinel, Microsoft Defender for Cloud Apps, Microsoft Defender for IoT, and Azure Active Directory Identity Protection.”

Sayed Hashish, General Manager, Microsoft UAE, said: “We are pleased to welcome Help AG as our MSSP Partner. According to research, the UAE experienced a 250% surge in cyberattacks in 2020, compared with the previous year. This included around 1.1 million phishing attacks. In the same year, almost half (49%) the country’s organisations experienced a ransomware attack. By joining forces with Help AG, we are combining our world-class products and solutions with Help AG’s technical expertise and services, to offer our customers superior threat protection solutions.”

Microsoft was recently announced as a leader in the Forrester XDR Wave™: Extended Detection and Response (XDR) report, Q4, 2021. The company continues to innovate to bring the best of SIEM (Security Information and Event Management) and XDR together to empower defenders with an integrated toolset and rich security intelligence.

Help AG customers now have access to Microsoft Sentinel (formerly Azure Sentinel), the cloud native SIEM solution offering more than 100 solutions for data collection in a new content hub for easy discovery and deployment. Microsoft Sentinel will constitute a major component of Help AG’s upcoming Cloud SOC (Security Operations Center), along with offerings from other Help AG strategic vendors.

Help AG will also provide services based on Microsoft Defender for Cloud Apps, a Cloud Access Security Broker (CASB) that operates on multiple clouds; Microsoft Defender for IoT, which offers agentless network detection and response (NDR), working with diverse IoT, OT, and industrial control system (ICS) devices; and Azure Active Directory Identity Protection, which automates the detection and remediation of identity-based risks.

Incorporating Microsoft’s security solutions will expand and strengthen Help AG’s MSS offering further, which delivers flexible services combining security event management, infrastructure monitoring, and incident response either through remote or on-site response teams defined by strict SLAs.

The importance of MSSPs cannot be overstated, as many modern businesses do not have the capacity or expertise to handle vital security operations in-house. This highlights the crucial role played by MSSPs such as Help AG, which provide 24/7 monitoring and incident response, allowing organizations to focus on their core business.

The SAMENA Council Leaders’ Summit 2022 to physically congregate multi-industry leaders in Dubai on May 9th, with Huawei as host

SAMENA Telecommunications Council has announced that its awaited annual congregation of Telecoms multi-industry leaders, the Leaders’ Summit, will be held in Dubai on May 9th, 2022 under the chairmanship of Saudi Arabia’s stc Group and with patronage of the UAE’s Telecommunications and Digital Government Regulatory Authority. The Leaders’ Summit is an annual leadership event, which encompasses private and government sector leaders’ knowledge exchange and progress driven goal-setting discourse among stakeholders from across the ICT/Telecoms as well as other industries and sectors. To be held under the theme “Thriving in the New Opportunity Realm with Resilience”, the SAMENA Council Leaders’ Summit 2022 will be held fully physically at Atlantis – The Palm. This annual international leadership summit will be hosted in legacy partnership with Huawei for the nineth consecutive year.

Officially announcing the Leaders’ Summit 2022 and inviting industry stakeholders to mark their calendar for the important day, Bocar BA, CEO & Board Member, stated: “Leaders’ Summit 2022’s timing has been linked with and is crucial to the Industry’s evolving need for planning new investments in 5G, cloud infrastructure, and in discovering resilience in the new opportunity landscape. Moreover, the Summit aims to signal normalcy in business, and to help open doors for leadership discourse on critical industry, policy, business, and societal matters as digital transformation paces on. After a hiatus of two years, the physical edition of Leaders’ Summit is once again ready to welcome renowned global and regional leaders to a platform known for its outstanding multi stakeholder engagement, leadership, collaboration, innovation display, and knowledge-exchange in a world-class setting, powered by the Industry’s greatest enablers.”

“Our objectives in this back-to-business, physical edition of Leaders’ Summit is to help demonstrate leadership and commitment of stakeholders to accelerate post-pandemic recovery; showcase participation and relevance of new industries and stakeholders in the 5G and post 5G eras; experience newest innovations in digital 5G-era technologies, network infrastructure, collaboration models, integrated digital service delivery; and to unearth new possibilities for Telecom Operators as well as vertical segments in materializing new business successes”, BA added.

Huawei’s President of the Middle East & Africa Region and Member of the Supervisory Board, Steven Yi, stated: “The global digital economy is developing rapidly, and over 50% of the global GDP will be digitalized in 2022. Huawei is dedicated to come together with industry partners to share knowledge, experiences, and best practices to continuously create value for telecom carriers and to help enterprises accelerate their digital transformation. 

The ICT sector and in particular 5G,  cloud, and digital power will play a vital role in tackling sustainability needs of the Telecom industry and its contributions to other industries. It is essential to keep building onto past successes in terms of dialogue, timely decision-making, and innovation, so that momentum in the region 5G development can be maintained. Huawei is committed to innovation, and we highly value the need to work together to address the issues that our Industry and our world face, and drive our collected work towards meetings the region digital future requirements. Leaders’ Summit 2022 is a platform, which supports stakeholders’ commitment to understanding and adjusting to new realities and to setting new goals in digital development”, Yi added.

Leaders’ Summit 2022 will welcome Chairmen and CEOs from the private sector, and top decision-makers from regulatory authorities and global bodies and institutions, spanning multiple geographies. It will also include participation of global leaders and entities focused on institutionalizing and fostering cross-sector digitization and collaboration, making the Leaders’ Summit the year 2022’s premier virtual destination for leadership, dialogue, demonstration, and for refining future policy and regulation.

The past four and in particular the last two virtual editions of Leaders’ Summit delved into the fast-unfolding reality of digitalization in the era of 5G, with Connectivity, Digital Infrastructure, Cloudification, Artificial Intelligence, Internet of Things, Data Centers, Optical Networks, IPv6/IPv6+, Investment Incentivization, and Policy as well as Regulation taking on whole new dimensions. The four-year focus on “5G” from multiple angles is now at a stage at which “Integration” is merited – for technologies, private and public clouds, data processing systems, communications infrastructure, sustainability-led approaches and priorities, as well as discussions and strategies to move forward. Leaders’ Summit 2022 will build the case for taking 5G discussion beyond connectivity to real-life innovations and impact for the business and the society.

Participation in the Leaders’ Summit is by-invitation-only. Industry stakeholders, including ICT and non-ICT segments, may contact SAMENA Council at  to learn more.