The Knowledge Hub Pioneers Innovative Digital Learning Experiences in Egypt with Help of Aruba Technology

The Knowledge Hub Universities is a multidisciplinary educational hub hosting branches of world-class universities, each to participate with undergraduate courses in their areas of strength, providing an intellectually stimulating, enriching, and credible educational experience. TKH has deployed state of the art wired and wireless networking technology from Aruba, a Hewlett Packard Enterprise company. The solution enables utilisation of the latest digital learning tools and connected campus security systems. It offers a convenient ‘Guest Portal’ for rapid, secure and controlled internet access and delights users with seamless roaming across the campus. Network performance issues or negative feedback from staff and students have been eliminated and the system enables seamless centralised management of networks across the entire campus.

TKH was established with the purpose of offering quality learning experiences, through the development of sustainable world-class educational institutions with state-of-the-art facilities to maximize community impact. The institution aims to be a hub for world-class education in Egypt through the use of cutting-edge digital learning tools, delivered in a convenient, secure and reliable manner.

“Our flagship initiative has been setting up a multidisciplinary educational hub that host branches of leading international universities, delivering the same academic programmes offered at their mother campus and thus leading to the same, exact qualification and degrees. Providing students with the same quality of experience is pivotal to this, and technology is a fundamental enabler of these world-class experiences,” explained Hossam Ismail, IT Network Lead.

Recognising that mobility and pervasive connectivity would be essential to implementing the innovations they intended to roll out at the University, TKH’s IT team selected Aruba as their networking technology partner. “We needed exceptional wireless coverage across the entire campus,” said Ismail. “To protect the digital identities and activities of our students and staff, security was also a key requirement and Aruba was a clear industry leader in both these areas. We will be introducing several internationally acclaimed educational institutions to the region and need to ensure our environment is flexible, scalable and built on open standards. Aruba ticked all these boxes.”

Starting with the first phase of TKH, consisting of different buildings with more than 60 classrooms, 20 lecture halls & workshops and 250 staff offices as well as recreational facilities and common areas, Ismail and his IT team worked closely with Aruba to implement Layer 3 switching and wireless Access Points (APs).

“We selected Wi-Fi 6 capable solutions because as a University, we are constantly introducing the very latest innovations to ensure our students & staff have rapid access to the cutting-edge digital technologies,” said Ismail.

To deliver secure access for professors and admin staff while providing convenient wireless connectivity for visitors and guests, and to facilitate bring your own device (BYOD) for students in a controlled and uncompromisingly secure manner, the University implemented Aruba ClearPass. Ismail and his team also decided to leverage Airwave Network Management to centrally monitor and manage the entire network so that the quality and integrity of services could be maintained at consistently high levels.

For Ismail and his team, the decision to partner with Aruba has paid dividends on multiple fronts – with world-class solution design and logistics support, the flexibility to repurpose investments, and a rapid realisation of ROI on the first phase, being highlights of the engagement.

Despite the impact of COVID-19 and logistical challenges, the implementation was completed within just 8-10 weeks.

To deliver its digitally oriented curriculum, TKH makes use of several digital tools including a Learning Management System (LMS). “The Aruba solution allows students and staff to have seamless, uninterrupted access to these essential learning tools. Moreover, through orchestrated and automated user and devices authentication via ClearPass, they can use these applications on their own personal devices which greatly aids adoption and utilisation,” said Ismail.

Also using ClearPass, his team has set up a ‘Guest Portal’ that conveniently authenticates staff and students based on the same credentials registered in the University’s Active Directory. Moreover, Aruba’s solution ensures compliance by automatically conducting a health check on all devices trying to connect to the network. “If any vulnerabilities are detected, the system automatically takes remediation steps such as performing operating system and software updates. This ensures that every device that connects to our network is authenticated and secure,” said Ismail.

Based on the ‘exceptional’ experience that the University has had with Aruba – both from a technical as well as a support perspective – Ismail and his team are keen to deepen their engagement. “From implementation through to daily operation, we have never faced even a single issue with our Aruba network. This kind of performance and reliability is rare with technology deployments,” he said.

TKH is already in discussion with Aruba to extend the network for the upcoming phase of the project which will involve expansion into a further five buildings. “Our students and staff are incredibly happy with the performance and convenience of our network and associated digital services. This gives us the confidence to keep introducing Aruba solutions and new innovations that set our University apart as a pioneer,” concluded Ismail.

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