Dimension Data Unifies Middle East Operations to Drive ‘Client-First’ Regional Strategy

Mohammed Hejazi has been appointed to lead Dimension Data’s operations in the Middle East as company consolidates Saudi and UAE entities

Dimension Data today announced the restructuring of its operations in the Middle East with the aim of elevating its customer-centric market approach through streamlined decision making, enhanced organisational synergy, and a unified go-to-market strategy. In line with this undertaking, Mohammed Hejazi, who has served in regional sales and leadership positions at the company for nearly a decade, has been appointed to lead the newly consolidated Middle East entity.

Outlining his objectives as the Managing Director for Dimension Data Middle East, Hejazi said, “Saudi Arabia, the UAE and other countries in the Middle East have clearly demonstrated their desire to be global technology pioneers. By merging our team, we are bringing together the expertly qualified technical, sales and support resources that have been driving innovation for some of the region’s largest and most prestigious public and private sector organisations.”

“We have reorganised ourselves with growth and the market needs in mind. This move transforms Dimension Data into a truly client led company that will continue to spearhead the digital transformation of the Middle East through collaborative, co-creation with our customers,” he added.

The company’s strategy in the region will now strongly pivot around five go-to-market areas to deliver intelligent technology and services that are aligned to our clients’ journeys, including Intelligent Infrastructure, Intelligent Workplace, Intelligent Customer Experience, Intelligent Business Applications, and Intelligent Security.

Hejazi reassured customers that Dimension Data will continue to deliver services seamlessly and efficiently through the integration process. “Recent months have highlighted that now more than ever, digital technologies are critical to unlocking business potential. As the market evolves at breakneck pace, we were committed to working together with our clients to enabled them to remain industry vanguards and power their digital futures by using game-changing technologies,” he said.


Automation that Matters and Eliminates Errors


By: Hesham Elsherif, Principal System Engineer at A10

Operators consider network complexity to be the greatest threat for the next three years, according to a research survey by 451 Research. At 61 percent of respondents, this ranks higher than competition from cloud providers or concerns about the pressure on service margins and lower operating costs.

Greatest Threat for the Next Three Years

  • Network complexity 61%
  • Competition from cloud service providers 49%
  • Inability to adopt agile service delivery models 35%
  • Regulatory constraints on spectrum 29%
  • Inability to lower operating expenses 25%
  • Increased pressure on service margins 25%

This concern was echoed by analyst, Patrick Donegan of HardenStance, from an interview with an A10 customer who pointed to complex and unwieldy manual operations as the primary security challenge for operators scaling out their networks with more 5G devices and elements. For example, “fat finger” errors by operations personnel can cause configuration issues and potential disruption when new devices are brought online. Manual application for security patches is also prone to error or inconsistent updating, leaving network devices vulnerable. With a variety of individuals implementing different configurations at different times along with the growing number of devices, it becomes difficult to compare configurations and patch updates to see if the correct one is in place. The automation of simple tasks and discrete but complex processes are the first steps to better consistency. Automation, even in small steps, can provide big rewards to operators in reducing costs and enabling faster, more secure rollouts of 5G use cases such as fixed wireless access (FWA).

Operators are caught between needing to automate and reduce costs while still managing older, multi-generational and hybrid technologies of 3G, 4G, 5G and fixed broadband. The automation of deployment, configuration, update and upgrade processes can substantially ease the pain of this transition and support operator goals of lower cost, stronger security and better customer experience.

Service providers operating both mobile and fixed networks, such as the one interviewed in the HardenStance brief, are focused on FWA with 5G to improve the volume and quality of their video services, to further enable the convergence of the mobile and fixed infrastructure and to reduce costs. This operator wants to provide consistent services for fixed broadband users, even when connecting via 5G FWA, and to extend broadband coverage to underserved areas such as rural populations.

Globally, the FWA market is surging worldwide with over 100 million households now using fixed wireless access. Overall, the mobile industry sees fixed wireless access with 5G and 4G as providing a cost-efficient way to connect underserved populations. Broadband deployment has been particularly slow in developing and underdeveloped countries where as many as 1 billion families are estimated to be without any fixed broadband access at all. The operators’ opportunity for fixed wireless access services (both 4G and 5G) is huge. 5G for fixed wireless access provides up to 100x more capacity than 4G and eliminates the need to deploy costly fixed wireline or fibre infrastructure, which requires digging trenches, laying cable and securing the right of way.

At A10 Networks we believe a comprehensive set of API scripts that allow operators to automate multiple tasks and simplify complex processes and meet network transition business goals. A10 approach is we only require no more than a handful of API calls to execute many changes, which may require a thousand API calls from other vendors. This greatly simplifies the management of ever-expanding network nodes. Furthermore, clustering functions and licensing options allow for the flexibility to increase capacity across different nodes, regardless of location and without service interruption in just 20 minutes.

The automation of seemingly simple tasks and processes and elastic scalability help optimise investment per site and enable operators to more easily build out mobile edge computing and to converge mobile and fixed technologies while ensuring a uniform subscriber experience.

NetApp Closes Acquisition of Spot

anthony-lyeSpot by NetApp establishes leadership in application-driven infrastructure

NetApp (NASDAQ: NTAP), the leader in cloud data services, today announced that it has completed its acquisition of Spot, a leader in compute management and cost optimization in the public clouds.

Spot by NetApp® delivers application-driven infrastructures (ADIs), cloud infrastructures that use analytics and machine learning to continuously adapt to the needs of applications, to help drive cloud resource optimization in real time, for both compute and storage. ADIs automatically deliver the availability, performance, and capacity that applications need at the lowest cost, accelerating the deployment and innovation of applications. ADIs help application teams shorten development lifecycles and run more applications in their choice of cloud. Customers can save up to 90% of their compute and storage infrastructure expenses, which typically make up 70% of total cloud spending, while maintaining SLAs and SLOs.

“Together, we are extending NetApp’s vision for helping customers unlock the best of cloud,” said Anthony Lye, senior vice president and general manager of NetApp’s Public Cloud Services business unit. “With Spot by NetApp, we will enable customers to get more out of their cloud investment to gain competitive advantage and accelerate their business success.”

“Cloud infrastructure gives application developers the ability to develop and deploy applications faster by providing resources almost instantly at any time,” said Amiram Shachar, CEO and cofounder of Spot. “We are excited to join NetApp in pursuit of the shared vision to help application owners embrace and take advantage of the full power of the cloud.”

Spot by NetApp offers a portfolio of compute and storage services that monitor and analyze the needs of applications and automatically optimize cloud resources to meet those needs. Customers will be able to:

  • Make reliable and greater use of cloud excess compute capacity (aka spot instances) and save up to 90% of compute and storage costs, which typically make up 70% of cloud spend.
  • Use compression, dedup and tiering technology to provide dramatic costs saving, up to 60% less than standard cloud storage
  • Provide full value out of customers’ cloud reserved capacity
  • Integrated, actionable approach to managing cloud spend
  • Continuously monitor, analyze and predict applications’ resource needs.
  • Proactively optimize cloud infrastructure to meet business and application demands.
  • Automatically scale and adapt to deliver optimized capacity and performance.