Turkish Airlines draws the world’s biggest national flag in the sky to honor the founding of the Grand National Assembly of Turkey

A commercial film following flight TK1920 has been broadcasted across Turkish Airlines’ social media accounts

Turkey’s national flag carrier performed one of the most significant flights on April 23, the 100th anniversary of the founding of the Grand National Assembly, and National Sovereignty and Children’s Day.

The TC-JJF registered Boeing 777-300 (ER) type aircraft, which arrived in Ankara in the morning for this special flight, took off from Esenboğa Airport on April 23 at 09:40, local time. Representing the date 23 April 1920, flight TK1920 lasted approximately two hours and followed a route in which the crescent and star symbols in the Turkish flag were drawn. After the flight, which was followed by many through the live air traffic site Flightradar24 that provides flight tracking data, a crescent-star route emerged and passed into Turkish aviation history.

Cpt. Öner Samyel and Cpt. Murat Gülkanat, who made this meaningful flight that left its mark in the heavens, made a special announcement in the sky above the Assembly building itself, which was opened 100 years ago. In the announcement referring to the statement of Gazi Mustafa Kemal Atatürk, “Sovereignty unconditionally belongs to the nation”, it was emphasized that Turkish Airlines ensured that his legacy lived on in the skies.

Turkish Airlines Chairman of the Board and the Executive Committee, M. İlker Aycı said “The inauguration day of the Grand National Assembly of Turkey, founded a hundred years ago to represent the will of a nation which went great lengths to ensure its freedom and independence, was gifted to our children by its founder Ghazi Mustafa Kemal Atatürk as “April 23, National Sovereignty and Children’s Day”, reflecting the confidence in the next generation in the safekeeping of these sacred values. As our country’s national flag carrier, we dedicate today’s exclusive flight to our children, the guardians of our future.”

The commercial about Turkish Airlines’ flight TK1920 has been released on official social media accounts on 23 April at 19:20 (GMT+2).

Veeam Announces General Availability of NEW Veeam Backup for Microsoft Azure

New backup and recovery solution integrates with Azure functionality to help organizations move more applications and data to Azure; eliminates cloud data loss while maintaining control over costs and security

Veeam® Software, the leader in backup solutions that deliver Cloud Data Management™, today announced the general availability of NEW Veeam Backup for Microsoft Azure, an enterprise-ready cloud backup and recovery solution. This new offering will enable customers and service providers to move more applications and data to Azure, and to cost-effectively, securely, and easily protect cloud applications and data in Azure. In addition, Veeam’s portable backup format enables complete Cloud Mobility – including backup, recovery, and migration – across a multi-cloud environment.

Public cloud Infrastructure-as-a-Service (IaaS), such as Microsoft Azure, continues to rapidly grow in adoption for production IT workloads. Even with public cloud IaaS, while the uptime of the infrastructure is guaranteed by the service provider, the customer is still responsible for not only their data, but also protecting that data against threats such as ransomware, accidental deletion, data corruption or rogue users, just as it is with customers’ on-premises data. With NEW Veeam Backup for Microsoft Azure, Veeam extends its broad platform support with a comprehensive, enterprise-ready solution for added backup and recovery controls of Azure apps and data hosted on Azure virtual machines.

“According to the Veeam Cloud Data Management Report, cloud data loss is something all organizations are experiencing,” said Danny Allan, CTO at Veeam. “Whether it is due to error, accidental deletion, security threats such as ransomware and malware, or retention gaps, customers are responsible for protecting their data regardless of location – on-premises or in the cloud. Our solutions eliminate the challenges and complexities IT professionals face by improving reliability, reducing costs, and shortening recovery windows. NEW Veeam Backup for Microsoft Azure provides customers with greater cost controls and savings while also enabling them take control of their cloud data by protecting and managing Azure alongside their cloud, virtual, and physical apps and data.”

NEW Veeam Backup for Microsoft Azure provides organizations with increased confidence in moving more applications and data to the cloud knowing that the same Veeam platform they use and trust for their on-premises environment now seamlessly extends to Azure. Benefits include:

• Tight integration with Azure to start protecting data in minutes with turnkey deployment through the Azure Marketplace, integrated snapshot automation for more frequent restore points, backup to Azure Blob storage, and fast full and file-level recoveries.

• Cloud mobility in a multi-cloud environment enabled by Veeam’s unique portable backup format delivering backup, recovery, and migration across cloud, virtual, and physical environments.

• Lower cloud TCO with an industry-first backup cost calculator to optimize policies to avoid excessive or unexpected charges, and long-term retention in cost-effective Azure Blob storage.

• Isolate backup data from production to increase security with cross-subscription and cross-region backup, as well as multifactor authentication as a layer of defense against cyberattacks.

Pricing and Availability

Veeam Backup for Microsoft Azure is available in both free and paid editions, both of which are easily deployed via the Azure Marketplace. Free edition enables backup for up to 10 Azure VMs, with no limitations on restores. Paid edition can be licensed using Veeam Universal License (VUL) and features integration with Veeam Backup & Replication™, for a flexible Cloud Data Management solution from a single platform.

Fortinet Makes All Online Cybersecurity Training Courses Available for Free to Address Skills Ga

Online, Self-paced Training Courses Previously Open to Partners for Free Now Also Available for Anyone to Expand Technical Security Skills and Broad Cyber Awareness At No Cost

“In the wake of the global health crisis, organizations in the region had to make a rapid shift to accommodate their remote working models. As a result, businesses face several challenges but key among them is dealing with new security risks targeting remote workers,” said Alain Penel, Regional Vice President – Middle East, Fortinet. “IT teams are under pressure to secure not only the organization’s network, but also a remote workforce, and this requires a broad and varied skill set. To help our partners and customers in the Middle East region update and gain new skillsets in this time of crisis, we are making our entire online, self-paced catalogue of advanced training courses available for free so that any IT professional can expand timely knowledge and skills on-demand as needed to effectively protect their organizations.”

Increased Risk With Distributed Workforces

Globally, organizations have had to quickly adapt their network to support their workforce transitioning from their traditional on-premises work environment to remote telework. To maintain business continuity, IT teams are strained with ensuring everyone in their organization is securely set up to remotely access critical resources and applications on the corporate network. In parallel, cybercriminals are taking advantage of the unprecedented increase in remote access of sensitive information and data by searching for security gaps and shifting attack strategies to target teleworker environments.

 According to a recent study from ISC2, nearly two-thirds of companies lacked the skilled staff they needed to maintain effective security operations. With the rapidly expanding attack surface that a distributed workforce at scale has introduced, IT teams need broad security skillsets more than ever, to protect their organizations.

Free Training to Help Develop Timely Security Skills

Fortinet is leveraging curriculum from its NSE Institute’s training and certification program to offer 24 advanced security courses for free to help IT professionals expand their cybersecurity knowledge and address new risks.

By learning about Fortinet technologies, such as FortiGate firewalls, FortiNAC and FortiManager, training participants will acquire an array of skills to defend any network against threats. Recorded lab demos for these courses will be available for on-demand viewing and supplemented with regularly scheduled live sessions with Fortinet Certified Trainers. During these live sessions, trainers will be available to demo labs and conduct Q&A sessions. Anyone interested in getting started with Fortinet’s free training courses can visit here.  

 For anyone interested in training options beyond self-paced, Fortinet has a worldwide network of Authorized Training Centers (ATCs) providing Fortinet training in a variety of formats.

NSE Institute’s History of Addressing the Cybersecurity Skills Gap

Today’s introduction of additional free cybersecurity courses further builds on Fortinet’s existing efforts to address the cyber skills gap through training and education. With over 300,000 NSE certifications issued, Fortinet established the NSE Institute in 2015, comprised of the NSE training and certification program, the Fortinet Network Security Academy, and the Fortinet Veterans program. In addition, Fortinet was named “Professional Certification Program of the Year” by the 2019 CyberSecurity Breakthrough Awards.

As part of the program’s free training catalogue, Fortinet provides foundational cyber awareness courses for anyone through levels NSE 1 and NSE 2. In addition, the FortiGate Essentials training was recently added as an additional course for anyone interested in learning how to use firewall policies, user authentication, routing and SSL VPN.

Securing the Expanding Attack Surface Beyond Free Training

Fortinet is committed to customers and partners not just through free trainings but also through existing functionalities embedded in Fortinet FortiGate firewalls. For example, existing Fortinet customers already have remote worker solutions embedded in their FortiGate firewalls that can be used at no additional charge. Powered by custom security processors (SPUs), FortiGates are capable of scaling to a significantly higher capacity. Fortinet’s Secure SD-WAN solution is included in every FortiGate appliance, providing customers reliable and cost-effective connectivity for their branch workers, improving their application performance. And Fortinet’s free FortiClient software can be quickly installed on both business and personal devices to create encrypted VPN connections to the enterprise network.


Nutanix Makes Commitment to Support Partners

Nutanix (NASDAQ: NTNX), a leader in enterprise cloud computing, announced today the Nutanix Special Financial Assistance Program (NSFAP) to demonstrate its commitment to support partners worldwide as they work to sustain business operations amidst rapidly changing macroeconomic conditions. The NSFAP program will provide participating partners with extended payment terms to give them increased financial flexibility for their businesses.

“We recognize the immense pressure businesses face today and we are happy to be able to offer immediate support to our partners by alleviating cash flow concerns and increasing financing flexibility,” said Chris Kaddaras, Executive Vice President, Worldwide Sales, Nutanix. “Our commitment to our partners has never been stronger. We will continue to evaluate the needs of our community to ensure our partners and customers have the resources they need to be successful in the current environment.”

Organizations today are highly focused on conserving cash flow and deferring expenses, all while keeping their business going, retaining their workforce, and supporting their customers. The NSFAP aims to help provide liquidity to partners and provide them the financial flexibility needed to support their businesses and customers, based on each partner’s particular needs. Through this program:

● Authorized Nutanix participating reseller partners are eligible for extended payment terms, with no additional costs, effective immediately.

● Authorized Nutanix participating reseller partners will, in turn, extend these extended payment terms to their customers to support further financial flexibility.

● The program is available for a limited time, through May 31, 2020, in order to help our customers and partners cope in this time of unprecedented economic uncertainty. Reseller partners can contact their Nutanix authorized distribution partners for NSFAP eligibility.

In addition, Nutanix is investing in the learning and development of partner organizations by offering free certification exams for partners through July 31, 2020, and is continuing to offer no-cost courses and resources on the Nutanix Partner Portal and through field enablement programs virtually.

“The Special Financial Assistance Program and the FastTrack VDI solution will help us continue to provide financial and technology flexibility choices for our customers – with simplicity, scale, and speed. Nutanix continues to be a key partner enabling us to roll out end-user computing solutions quickly in this time of rapidly evolving needs.” Jim Steinlage, President/CEO, Choice Solutions

“Our customers are looking for financial options during this unprecedented time, and the Special Financial Assistance Program by Nutanix enables us to provide that flexibility. This provides a valuable resource to support the business continuity of our customers while giving them the Nutanix technology we need to help them maintain their IT operations.”  Jonathan Lassman, Director, Epaton Ltd

At a time when organizations everywhere are looking to deliver remote work solutions to their employees quickly and securely, Nutanix is focused on supporting customers and partners with rapid deployment of the following programs:

● Nutanix FastTrack for VDI offering allows organizations with existing VDI to quickly onboard thousands of remote employees, enabling the rapid deployment of the infrastructure needed to provide secure, seamless access to business apps and desktops. The Nutanix FastTrack for VDI offering includes special incentives for partners in support of the key role they play in the deployment of these solutions.

● Nutanix Work From Anywhere (WFA) initiative includes a 30-day free trial of Xi Frame, Nutanix’s Desktop as a Service solution, which allows IT administrators to set up a secure remote virtual app and desktop environment in just a few hours.

“Today, more than ever, IT teams are playing a crucial role in helping businesses maintain operations remotely,” said Christian Alvarez, VP, Americas Channel, Nutanix. “We strongly believe in doing what we can to ensure our partners have the technology and resources necessary to continue supporting their customers during this difficult time.”

For more information on the Nutanix Special Financial Assistance Program for partners, visit the Nutanix Partner Portal.

For more information on our enhanced customer financing options, visit https://www.nutanix.com/company/financing.  

For more about Nutanix’s response to COVID-19, click here.

TIPA names HUAWEI P40 Series the Best Photo Smartphones of 2020

Huawei Consumer Business Group (BG) announced that the Technical Image Press Association (TIPA) has given the HUAWEI P40 Series the highly coveted TIPA World Awards 2020, crowning the three flagship smartphones – HUAWEI P40, HUAWEI P40 Pro and HUAWEI P40 Pro+ – the Best Photo Smartphones of 2020. This marks the fourth consecutive year that the HUAWEI P Series has been recognised by TIPA, standing alongside a range of exceptional gear and solutions that professional photographers have come to love and rely on.

Founded in 1991, TIPA is a highly respected industry association with member publications hailing from photo and imaging fields across the globe both print and online. The association bestows TIPA World Awards annually to companies and new products that TIPA editors deem to deliver the best quality, performance and value to consumers. In the TIPA World Awards 2020 Official Product Citation, TIPA writes: “Smartphone photographic capability takes another great leap forward with the latest generation of Huawei’s P-Series. All three smartphones – the P40, P40 Pro and the P40 Pro+ – have the Kirin 990 5G chipset, a large 1/1.28-inch sensor, and were developed in conjunction with Leica. Noteworthy features of the models include AI-powered white balance algorithms, including those dedicated to optimise skin-tone and texture, greatly enhanced dynamic range and low light performance, colour temperature sensors, focus capability on all pixels, and an XD Fusion Engine for smooth zoom and optimisation of image quality.”


The TIPA World Awards 2020 adds to HUAWEI P40 Series’ expanding list of accolades. The HUAWEI P40 Pro was recently given a DXOMARK rating of 128, the highest overall score ever seen on the recognised leader board. In the same review, the flagship smartphone also earned the highest scores for photo and selfie performances, at 140 and 103 respectively

A10 Networks to Discuss Hybrid and Multi-Cloud Security and Zero Trust Model during IDC Webinar

A10 Networks (NYSE: ATEN) today announced its participation in IDC’s regional webinar entitled ‘Envisioning a Resilient, Cloud-Based Digital Infrastructure’ taking place on April 21, 2020 at 11:00am (UAE time). The event is tailored for IT leaders and executives looking to enact resilient, long-term, cloud-based digital infrastructures that drive their future-of-work, data management, customer experience, and digital innovation strategies.


Mohammed Al-Moneer, Regional Vice President of Sales, MENA at A10 Networks will be part of the panel discussion (Track B) with the theme ‘Security and Digital Trust Model for the Hybrid and Multi-Cloud Era.’ Panelists will discuss software-defined security and automation, digital trust-based models for security services, new architectures for cloud workloads, and novel approaches to ensuring governance, risk, and compliances.


“Organizations in the Middle East are increasingly adopting hybrid IT and embracing multi-cloud strategies as part of their digital transformation initiatives. To an unprecedented extent, all organizations are digitizing aggressively, and all enterprises are becoming more like technology companies. Although the benefits that can accrue from multi-cloud environments are compelling, the networking and security implications are profound,” said Mohammed Al-Moneer.


“The vision of A10 Networks is to enable a secure and available digital world and deliver better business outcomes that support investment protection, new business models and help future-proof infrastructures. Our solutions provide always available application delivery and security – on-premises and in the cloud and protect networks from cyber security attacks that threaten network availability. As cloud computing brings in additional complexities, our technology simplifies IT operations with connected intelligence, automation, machine learning and DevOps/SecOps tools. We are excited to share all these insights during the panel discussion.”


IT executives interested in attending the webinar can register at the following link – https://www.idc.com/mea/events/67332-idc-regional-webinar-middle-east/registration#category_0


Digital Service Experiences in Middle East and Africa Falling Short of Customer Expectations, Reveals Latest Regional Research

Only 9% of organisations say customers rate brand experiences as fully satisfactory, with satisfaction around AI and robotics experiences faring

Customer experience continues to be one of the greatest challenges to businesses across Middle East and Africa, at a time where customer expecations are the highest they have ever been. This disconnect is exposed as Dimension Data reveals its findings in NTT Ltd.’s annual Global Customer Experience Benchmarking Report titled “The Connected Customer: Delivering an effortless experience”. According to the research, only 6% of organisations are delivering a fully functioning experience, yet more than half (63%) consider CX to be their primary differentiator.  

The report revealed that organisations struggle to align their CX strategies to voice of customer (VoC) feedback, with 68% having no formal process for considering this data and 28% capturing no feedback at all. Only 31% fully define and track the value contribution of CX and just over a third (38%) are able to connect data relationships across customer service channels – leaving the rest operating ‘blind’ with no full view of the customer ecosystem.

Paul Potgieter, Managing Director at Dimension Data Middle East explained, “This research comes at a time when current global challenges and driving more digital engagements than ever before. This is consequently exposed gaps in the service strategies of many organisations.”

“Modern customers expect seamless, personalised service via the channel of their choice and organisations that can deliver this will be market leaders. To achieve this on an enterprise scale, while balancing resources, businesses will need to automate and integrate artificial intelligence, robotic process automation and data analytics into their day to day customer interactions to enable intelligent self-service, augment agents’ response rates and thus enable a fluid customer journey,” he added.

Listening starts with strategy

A successful CX strategy is proven to improve customer and brand engagement, and drive commercial performance, yet many organisations are still stuck in the developmental stage due to siloed technology systems, inconsistencies in experience, and a lack of clear processes. Specifically, challenges include:


• Faltering technology systems: Nearly one in three (30%) say their technology systems are failing to meet current needs and many teams still struggle with legacy systems (52%) and the integration of multiple technology systems (43%). Additionally, the inability to secure budgets (57%) remains a concern and skills shortages is seen as a growing concern (38%)

• Siloed channels and internal business organisations: Almost two thirds (63%) of organisations agree there is only partial collaboration between functions when it comes to designing CX, and 11% don’t collaborate at all. More than two thirds (69%) still have no cross-channel contact management strategy and only one third (33%) claim to have good or complete consistency across contact channels.

• Inconsistent priorities: Personalisation capabilities have surged from 49% to 73% in one year, but just 12% of organisations place “customer delight” as the top driving force behind their customer journey design strategy. This may account for why over one third (36%) of assisted-services enquires fail to be resolved during first contact, while automated channels fare worse with a 45% fail rate.


Creating a smarter CX with data analytics

While just over three quarters (78%) of organisations indicate that they are satisfied with their customer satisfaction capability, only 9% of their customers rate customer experience at ‘advocacy’ level. Worryingly, just 5% of AI and robotics users say customers rate their experience at advocacy level, exposing the gap between emerging technologies and satisfaction levels.


This demonstrates that businesses need to create a smart strategy which bases AI on optimum data, organisations must learn to fill the gap between data management and integration, and prioritise an efficient data management platform. As it stands, more than half (62%) of data capture needs are defined and aligned to desired business outcomes, and just 19% have a dedicated team managing the company’s entire data lake. In fact, 18% have no data management strategy at all. Because of this, data is becoming increasingly difficult to manage. More than half (54%) of all teams are evaluating and learning how to use available data and over a third (35%) do not have the required data management skills or resources to do so.


An increasing number of organisations are moving towards the use of smart data to inform CX decisions but are often overwhelmed by this transformation. Half of businesses confirmed data analytics and data management will be one of the top three tech initiatives prioritised by the CX team. Analytics (61%) is expected to be the top factor in reshaping the CX industry within the next five years. This is closely followed by artificial intelligence (57%), service personalisation (48%) and technology integration (45%).


Overcoming business organisational structure challenges

Many organisations believe AI and automation is the future for creating operational efficiency, hyper personalisation and providing an effortless customer experience. Rules-based robotic solutions “are the preferred option both now and in the short term with AI being the top five year priority.”


The vast majority (81%) of organisations also believe customer operations will be positively impacted by AI and CX robotics in the future, followed by business insight and customer intelligence (66%) and workplace management/operational productivity (53%). However, the implementation of AI remains difficult. Looking forward, businesses must find a solution for the current lack of skills across the business, which is currently considered a challenge for more than half (58%) of organisations today.

Veeam Cloud & Service Provider Program Celebrates 10 Years of Success with 33 Percent Annual Growth and the Release of New Veeam Service Provider Console v4

Veeam announces program enhancements and new integrations with ConnectWise for additional partner support of Veeam-powered BaaS and DRaaS solutions

Veeam® Software, the leader in Backup solutions that deliver Cloud Data Management™, today celebrated the 10-year anniversary of the Veeam Cloud & Service Provider (VCSP) program with the release of program discounts and updates, and the release of NEW Veeam Service Provider Console v4. Veeam Service Provider Console v4 includes new capabilities that make it easier for service providers to remotely manage and monitor their customers’ Veeam environments and is offered FREE to VCSP partners.

Launched in March 2010, the VCSP program enables service providers to leverage Veeam software to offer reliable, revenue-generating Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) offerings. Driven by more than 25,000 Cloud & Service Provider partners, the VCSP program reported an annual recurring revenue (ARR) increase of 33 percent year-over-year (YoY) for Q4’19. A decade after launching, Veeam continues to add value and innovation to its VCSP program.

“Veeam’s vision has always been to deliver simple, flexible and reliable backup solutions to customers. Some customers prefer to set up and manage their own backup and recovery solutions while others prefer this as a service. This is why Veeam has invested in building a robust ecosystem of cloud and service providers, allowing companies of any size to have a Veeam-powered solution delivered in the manner that’s best suited for them,” said Jim Kruger, CMO at Veeam. “To celebrate 10 years of the VCSP program, we are introducing new discounts and capabilities that will help cloud and managed service providers profitably scale their managed BaaS and DRaaS business. Today, many of our VCSP partners are reporting double, even triple, digit growth in their businesses. We look forward to celebrating future successes with our VCSP partners as we focus on our ‘better together’ strategy.”

To mark the 10-year anniversary, Veeam is releasing the new VCSP program discounts and updates for 2020, including:

• Point Reduction for Enterprise Plus: Bring Veeam’s top features to market and build competitive BaaS and DRaaS offerings without eating into margins, as the result of a 15 percent price reduction on Veeam Backup & Replication Enterprise Plus edition.

• Volume Rental Agreement (VRA) Discounts: New VCSP VRA tiers help super-charge margins by rewarding new partners ready to commit to Veeam and our long-time high-consumption partners.

• Veeam Universal Licensing (VUL) for Rental: Leverage all Veeam features with a simple pay-as-you-grow program that makes it easy to create or expand any Veeam-powered BaaS and DRaaS offering, without needing expensive CapEx to build from.

• VCSP Pulse: EMEA and APJ partners will now be able to join the 6,000+ North America VCSP partners that are able to connect with Veeam and their Aggregator on a single, purpose-built platform, offering the simplicity and reliability needed to build Veeam-powered BaaS and DRaaS solutions at scale.

In addition to new discounts and tier changes for the VCSP program, Veeam is launching NEW Veeam Service Provider Console v4. Formerly Veeam Availability Console, the product now includes remote monitoring and management capabilities directly integrated with ConnectWise Automate. This integration consolidates client data into a single, proactive and centralized user interface, reducing resources and enabling faster response times. As a result, service providers can invest more time in growing their business and less time with administrative tasks.

Veeam Service Provider Console v4 makes offering Veeam-powered services easier than ever with new capabilities to help scale partner offerings, collaborate with channel partners, and manage Veeam consumption all in one place. New features include:

• Enhanced Usage Reporting Engine: Automatically generate the single usage report for all workloads without spending time manually aggregating points and  workload counts .

• Full Support for Veeam Backup & Replication™ v10: Leverage powerful new capabilities of NAS Backup and Veeam Agent for Microsoft Windows v4.

• Enhanced API Interface : Construct advanced pathways to further automation for service providers and their customers with NEW RESTful API actions and endpoints, with API usage now extended to the users with the Reseller role.

Veeam Service Provider Console v4 is available now and free to all VCSP partners. For more information, visit https://www.veeam.com

Nutanix Recognized as a Gartner Peer Insights Customers’ Choice Vendor for Hyperconverged Infrastructure for the Second Year in a Row

Nutanix (NASDAQ: NTNX), a leader in enterprise cloud computing, announced today that it has been named by Gartner, Inc. as a 2020 Gartner Peer Insights Customers’ Choice for Hyperconverged Infrastructure. This is the second year that Nutanix has been recognized as a Customers’ Choice.

“At a time when many organizations are struggling with the day-to-day realities of running a business remotely, we are continuing to focus on our customers by delivering an IT infrastructure that is invisible and automated, allowing teams to focus on more immediate business needs,” said David Sangster, Chief Operating Officer at Nutanix. “To us, being recognized as a Gartner Peer Insights Customers’ Choice for Hyperconverged Infrastructure is a great honor, and only strengthens our commitment to deliver cloud computing solutions that are flexible, simple, resilient and adaptable to customers’ changing needs, including widespread remote work.”

Nutanix hyperconverged infrastructure (HCI) integrates compute, virtualization, storage, networking and security, making tasks like deploying a virtual desktop environment much easier and faster. Something that would take weeks with legacy IT, can take just hours with Nutanix. Portable, subscription-based software licenses deliver valuable flexibility so IT infrastructure is no longer coupled to specific hardware devices and configurations, which could be critically important in situations where the global supply chain is impacted.

 This Customers’ Choice recognition is based on detailed feedback from 68 customer ratings in the past year across multiple vendors in the hyperconverged infrastructure space. Nutanix has 301 reviews since the market began to be tracked within the Gartner Peer Insights platform and holds an average score of 4.7 out of 5.*

Nutanix customers said:

Can Handle Complex Data Center Workloads Across All Industries

“We have fully implemented our Nutanix platform here. The staff at Nutanix have been very helpful from helping us plan our implementation to providing us with solution architects to help us through solving how to incorporate some of our challenging gaming software pieces.”

  • Database Administrator in the services industry

Nutanix Enterprise Cloud Platform Review

“Nutanix is clearly making IT jobs easier due to its capacity of Virtualization, compute and storage. Well I have to say, not only for IT, also for the company since it reduces cost a lot! […] The platform delivers scalable high performance storage and virtualization services. Giving us the tools to upgrade our VM in a very easy way and basically with the same price. Something that would be really hard to do in a regular environment because we have to think in many factors before doing it. ”

  • Computer Engineer in the services industry

 The Best Hyperconvergence Infrastructure Of All Time

“The best hyperconvergence infrastructure, I have used for several years helping us manage our entire virtual environment and at the same time monitoring the services and something very important maintaining the continuity of the business since it is composed of nodes that share their resources and this is shown as a single resource say disks, memories, CPU and other resources found in each of the nodes. ”

  • System Operator in the healthcare industry

Easy Implementation And An Ever Growing Product

“The product and professional services exceeded our expectations. We are still using VMware with Nutanix, but the swap from the traditional 3-tier system to Nutanix was simple. We used professional services as well, but after having them onsite, I think we could have gone without them it was that easy to setup. The product works great, it’s easy to navigate, and it’s pretty intuitive. Nutanix continues to innovate and create new products and integration. ”

  • IT Manager in the finance industry

Easy Installation And [An] Awesome Growing System

“It’s a complete 100% software defined beast that works well. We have not had any issue[.] I still have yet to see something not working.”

  • Network Engineer in the education industry

Customer focus is one of Nutanix’s core tenants, and the commitment to delighting customers is recognized in the company’s average net promoter score of 90 over the past six years, as well as the 97% customer retention rate as of the end of the second quarter of fiscal year 2020.

As many companies are gearing up for remote work, Nutanix continues to deliver intelligent, easy and resilient cloud software solutions, along with excellent customer service, to its nearly 16,000 customers worldwide, including nearly 880 Global 2,000 customers. The company’s flexible and scalable hyperconverged infrastructure solutions deliver the flexibility, scalability, and performance needed during these uncertain times, along with the easy deployment and management Nutanix products are known for.

More customer reviews on Nutanix are available here.


*Ratings and reviews current as of March 24, 2020. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

The New Face of IT Channel – Changing Business Models, New Service Offerings and Focus on Customer Needs

Author: Sherifa Hady, Channel Sales Director, EMEA, Aruba, a Hewlett Packard Enterprise company


In a world of consumer changes and connectivity everywhere, channel partners are primed to sell new services and products and play a key role in the development of the next wave of technology trends. The channel is now being driven by three key trends: partner digital transformation; new business models with a focus on services; and customer trends driving new types of demand.

It’s not just about what’s in the box anymore, we’re seeing networks open up a new world of services and solutions for the channel to offer, and customers who are eager to tap into these to deliver a cutting-edge customer experience.

TREND ONE: Channel business models – it’s not just about the box, it’s about what the box gives you Across the entire channel, from alliance partners to distributors and systems integrators, we’re seeing partners start to ready themselves, and their business models, for a new technological landscape and how to keep their offerings relevant within it. Partners are looking five years ahead to anticipate what they will be selling, and where their revenue will be coming from.

Distributors who once would have been a logistics partner or driving channel enablement are now rethinking their role for example. The cloud is a prime example of this – it’s changed the business model of partners significantly. Hardware is no longer the key revenue driver, and whereas before you might have expected hardware sales to account for most of your business, it’s now completely swapped to be a software-first market instead.

The role of the vendor to help support and enable partners through this transition is vital. It’s about ensuring the incentives and support you give your partners is correctly aligned to the market they are trying to sell to. It’s also about how you advise on the advantages and disadvantages of CAPEX and OPEX installations, and ensuring you’re embedded within the channel to give your partners the use cases, case studies, and best practice to sell in this new type of market.

 Some partners are already there and know where they want to go next. Others are still figuring out what their path ahead looks like.

TREND TWO: Channel partners race to bring new service offerings to the market  

The channel knows that services are an essential part of their business model. The future lies in consumption.

There are three ways that partners are pursuing this now. They might be reselling the services offered through vendors, managing assets and services for customers, or developing their own services and intellectual property offerings.

Here again, we can clearly see the role that the cloud has played in influencing the market. It was a wake-up call for partners – if everyone goes straight to the cloud provider to buy their services then how do you sell around this? The cloud has hugely disrupted how people consider buying IT.

For partners who embrace services however the rewards can be significant. From a profitability perspective, if everyone is just selling the same AP then the opportunity for margins is limited – but if you can sell maintenance and services on top of this then there’s a huge business opportunity.

It also means you can get much closer to your customers. Longer term service agreements mean you learn to understand their challenges and how you can solve them together. The benefits for customer retention are huge.

Finally, partners with the technology and technical skills to develop their own IP offerings will be able to really stand out and differentiate themselves in the market. It drives their capabilities beyond just vendor specific offerings.

By the end of 2020, this is one of the most significant developments we expect to see in the channel market.

TREND THREE: Partners who focus on selling based on business outcomes can win big

Customer needs will always be a driving force in the market. For many companies, IT is no longer just a cost centre in their business, used for data analysis and report creation. Instead it’s often a profit centre, driving revenue, new business models, and enabling the creation of billion-dollar companies along the way.

For partners, reacting to these changes is central to setting themselves up for success in the year and decade ahead.

Fundamentally the usage of IT has become very different. The customer may want a new system for their hotel in order to allow their guests to check in via their phone and get straight onto the Wi-Fi, but they’re unlikely to be interested in the detail of the systems they are buying. They just want to be able to deploy.

 This is a huge opportunity for partners to talk to their customers about business outcomes and take a more significant role within solution development. However, as customers move away from hardware to services partners won’t be able to rely on them ringing up to order new parts – this sell requires a much more proactive approach.

The rise of the Edge is one of the final parts of this puzzle. Over the course of this year we will continue to see the exponential growth of connected devices, and within that a need for data and network power to sit at different points of the network.