Alcatel-Lucent Enterprise Selected to Consolidate City Seasons Hotel Communication Infrastructure

Alcatel-Lucent Enterprise (ALE) has announced that the City Seasons Hotel Deira has consolidated its communications infrastructure with a deployment of ALE high performance access points to boost network availability and management. The City Seasons Hotel is part of the UAE-based Bin Ham Group, which operates a number of hotels in key locations in the UAE and Oman. 

Access to high quality Wi-Fi is among the top priorities for travelers when choosing their preferred hotel. It became imperative for the City Seasons Hotel Deira to upgrade their non-enterprise Wi-Fi points that lacked the capability to provide secure login and network management. The hotel deployed 180 high performance 802.11ac Wave 2 in-room Alcatel-Lucent OmniAccess® Stellar AP1201H WLAN Access Points for enhanced customer experience, in addition to the Alcatel-Lucent OmniAccess Stellar AP1221 WLAN Access Points for common areas like the lobby, restaurants, and corridors. 

“As an existing ALE voice customer, we were familiar with the high quality of solutions, and after sales service. It was a natural decision to choose ALE to meet our network and Wi-Fi requirements as well,” said Ahmed Mohamed, Group CIO, Bin Ham Group. “After replacing our legacy Wi-Fi system, we now provide our guests with faster, safer Wi-Fi access. This has resulted in better ratings and reviews on popular travel review websites, which also encourages more customers to choose to stay with us.”

The OmniAccess AP1201H and OmniAccess AP1221 are managed by the Alcatel-Lucent OmniVista® 2500 Network Management System, the next generation management suite. It simplifies management for IT teams with an embedded controller-less architecture, providing user friendly workflows for unified access together with an integrated unified policy authentication manager (UPAM) that helps define authentication strategy and policy enforcement for employees, guest management and BYOD devices. The deployment was completed by ALE partner Siemcom.   “We are excited that City Seasons Hotel Deira has consolidated their communications environment with complete voice, data, and Wi-Fi solutions from ALE. The latest implementation has not only strengthened our relationship, but also delivered tangible return on investment, flexibility and scalability to enhance their overall communication system while improving their customer experience,” said Manish Punjabi, Channel Sales Manager – UAE & Oman, ALE.   

Alaris Brings ‘Business Process Re-Engineering’ into Focus at GITEX Technology Week 2019

Alaris, a Kodak Alaris business, has announced its participation at GITEX Technology Week taking place between 06 -10 October 2019 at the Dubai World Trade Centre. This year the company will focus on educating trade show attendees about the importance of intelligently re-engineering and automating business processes in order to increase agility and efficiency. 

Naji Kazak, General Manager – Middle East, Africa, Turkey & Russia at Alaris, a Kodak Alaris business says, “Digital transformation is high on every CIOs agenda today. However, we find that a gap still exists between digitisation and automation. There are plenty of business process workflows out there that are digitised but not yet fully automated. We still see lots of steps, lots of hands on a process from start to finish, and every one of those interactions costs money, opens up compliance risks and introduces errors.”

“We are eager to work with regional organizations in identifying the various inefficiencies in their workflows and then providing an end-to-end solution, using our market leading and award winning hardware, software and professional services. In this context, GITEX is a very important platform as it helps us to expose our brand and capabilities to potential customers and the channel community. We have several exciting announcements including new document scanners, service offerings and a new partner programme.”

True digital transformation demands dramatic change—new ways of thinking for a new era. Alaris embraces change and discovers innovative ways to think about what’s possible. The company’s custom solutions uniquely combine imaging science, artificial intelligence and advanced process automation to turn clutter into clarity and data into a powerful competitive advantage. The Alaris IN2 Ecosystem brings together document scanners, software and services, delivered by a network of trusted partners, to capture information that integrates with an organization’s business applications. 

Businesses of all kinds want to make their processes more efficient, and Alaris offers the right technology to optimize workflows that involves paper. At GITEX, the company will showcase its range of award winning desktop, departmental and production scannerswith intelligent automated features. 

A big focus at GITEX will be on the company’s software portfolio. Efficient operations are all about getting it right – delivering the right information to the right person at the right time. That single-mindedness on doing it right lets an organization get information from documents into its systems to make fast decisions, at a lower cost and with improved customer outcomes. In line with this, the Alaris software portfolioaccurately extracts data from paper documents and routs it to the desired location – no matter if it’s a local folder, cloud service, ECM system or integrated line of business application. Alaris Info Input Solutiongives companies the freedom to capture documents through a web browser or mobile device, and scaling across departments and enterprises is fast and secure. For high volume operations like service bureaus and mailrooms, Alaris Capture Pro Softwaregives the greatest ability to effectively manage scanning workflows  and take the manual steps out of the image capture process.

Furthering its commitment to help organizations in their digital transformation journey, Alaris recently announced a global strategic alliance with TAIGER, a visionary Artificial Intelligence (AI) company, to integrate its AI-based software with Alaris’ award-winning document scanners to simplify information intensive business processes. The collaboration will help end-users intelligently automate complex business tasks and drive greater efficiency in the workplace. Alaris will be exhibiting at GITEX as part of its distributor Mindware’s stand No. E1 in Hall 3 at the Dubai World Trade Centre. 

Aruba Appoints Jacob Chacko as New Regional Lead for Middle East

Aruba, a Hewlett Packard Enterprise company has announced the appointment of Jacob Chacko as its Regional Lead for Middle East (UAE, Qatar, Saudi, Egypt, Gulf & Levant). Jacob will assume responsibility of the regional sales organization and will strive to grow market share and revenues with partners, alliances and associates, strengthening Aruba’s position in the region. Based out of Dubai, he will report directly to Jose Vasco, the company’s Regional Director, Central Europe Middle East and Africa.

“Jacob has been with HPE for the last 9 years and he has worked across the spectrum of the business. I am confident that his knowledge about the business and his techno commercial acumen will surely be of great value and help us grow the regional business. Jacob has close to 21 years of experience in the networking industry and his experience across sales, channel, distribution and category will give an impetus to our efforts in the region and take our business to the next level,” said Jose Vasco. 

Commenting on his appointment, Jacob explained, “I am excited to be a part of this team. 2019 will be an important year of change in the networking industry as innovations from recent years begin to reach the crest of their impact, and a variety of new technologies just hitting the market now will pave the way for future innovation in the coming years. Our focus is to enhance our regional structure, continue to develop our partner network and increase our product and services portfolio to further build on our market leadership.”