Cohesity Appoints James Worrall as Head of EMEA Channels

Cohesity, a leader in next-gen data management, today announced the appointment of James Worrall as head of EMEA channels. Worrall has extensive experience in building sales channels, having been in leadership roles for networking, enterprise IT and technology startups over the last 20-plus years. In his role at Cohesity, he will report into the Cohesity global partner organisation, led by Mike Houghton. Worrall has responsibility for scaling the company’s EMEA partner ecosystem while advancing the company’s go-to-market strategy in the region.

Before joining the team at Cohesity, Worrall was vice president of EMEA channel at F5 Networks and EMEA channel sales lead at Juniper Networks. In these and previous roles, Worrall held responsibility for developing the overarching channel program and strategy, with a focus on incentivising partners, simplifying processes, and making the technology easy to understand and resell. Worrall is based north of Oslo, Norway, but traces his sales roots back to his youth in Bolton, UK, where he worked in door-to-door sales.

“Cohesity is already helping numerous organisations throughout EMEA transform how they back up, protect, secure and derive value from data through next-gen data management, but I believe we’ve only scratched the surface of what’s possible and the opportunity for partners is immense,” said Worrall. “I am outrageously optimistic about what Cohesity can do working hand-in-hand with exceptional partners throughout the region. The future of our business is in the channel and I’m focused on continuing to grow, scale, and nurture our partner ecosystem and in the process empower more customers to reap the benefits of modern data management.”

“James is full of energy and ideas and has been instrumental in building world class channel programmes for other IT vendors,” said Mike Houghton, vice president, global partner organisation, Cohesity. “As enterprises throughout the EMEA region are looking to deploy next-gen data management technologies, James will play a key role in the EMEA organisation, ensuring our go-to-market strategy and local partner ecosystem are scaling and evolving to capture these opportunities while helping partners differentiate and positively impact their bottom line.”

DNS for 5G

By: Anas Al-Hammouri, Regional Sales Manager, Telco and SPs, Middle East & Turkey at Infoblox

Fifth Generation wireless (5G) signifies a vast improvement over current cellular wireless technology in terms of speed, response time, reliability, number of supported device types and device density per square kilometer. The technology has the potential to transform cell phone usability. 5G’s potential applications go beyond cell phones to the Internet of Things (IoT) and sensors, enabling innovations in mobile health, telesurgery, automated manufacturing, smart cities, e-sports, VR/AR gaming and connected vehicles.

Network Operator Requirements and Challenges

The transition to 5G and accompanying industry impact will create numerous technical challenges for network operators and service providers, especially with the core network services vital to 5G connectivity: DNS, DHCP and IP address management (DDI). Among the most pressing challenges are:

  • Ultra-low DNS latency to enable real-time applications
  • Auto-scaling DDI for network slicing
  • Distributing DDI services to the network edge for multi-access edge computing (MEC) in the smallest possible footprint

With 5G—Latency Matters More Than Ever

At 5 milliseconds, current DNS latency is too high to support many 5G applications. For example, in 5G deployments, AR/ VR, gaming, connected cars, and telesurgery will require end to-end latency of 1-10 milliseconds. Clearly, current DNS latency is unacceptable. The pervasive connectivity of 5G will increase reliance on edge computing, which brings cloud resources compute, storage, and networking—closer to applications, devices, and users. 5G implementations will require greater use of small cell stations at the very edge of the network, so data need not travel long distances to a cloud or data center. To ensure unhindered traffic flow at the edge, DNS services must also be positioned at the edge.

A New Variable: Encrypted DNS

New encrypted DNS standards have emerged that, while protecting the privacy of DNS requests and the integrity of responses, Communications Service Providers (CSPs) can lose some of the control needed to govern DNS usage within their networks unless they provide their encrypted DNS services. DNS over TLS (transport layer security) or DoT, and DNS over HTTPS or DoH, work by encrypting the DNS communication between your operating system’s stub resolver or a local application and your recursive DNS resolver. Both technologies ensure data privacy and authentication by encrypting communications between DNS clients and servers. However, in doing so, many solutions are changed to point to external DNS resolvers, allowing client devices to access DNS services outside of the provider’s control and exposing the subscriber to potential security risks and negative customer experiences.

Providers need to reduce the risks these technologies pose. Implementing encryption through the DNS resolver on the network allows service providers to remain in control of their subscriber’s network experience. It will enable providers to continue to provide security, content filtering and other critical on-net services.

Nutanix is Named a Leader in 2021 Gartner® Magic Quadrant for Hyperconverged Infrastructure Software for the Fifth Year Running

As HCI Lays the Foundation for Hybrid Multicloud Success, Nutanix is Recognized for its Completeness of Vision and Execution in HCI Solutions

Nutanix (NASDAQ: NTNX) a leader in hybrid multicloud computing, announced today it has been named as a Leader in Gartner, Inc.’s November 2021 Magic Quadrant for Hyperconverged Infrastructure (HCI) Software[1]. This is the fifth year in a row that Nutanix has been named as a Leader in this report. Nutanix believes its continued recognition as a Leader can be attributed to its expanded and enhanced HCI software capabilities and its customer support that has earned an average 90 Net Promoter Score (NPS) for the past seven years.

“Nutanix is no stranger to driving new innovation to ensure that our HCI solutions are meeting our customers where they are on their cloud journeys,” said Rajiv Mirani, Chief Technology Officer at Nutanix. “Businesses are increasingly embracing hybrid multicloud strategies and we’ve seen customers rapidly adopt HCI solutions to simplify datacenter modernization efforts while capitalizing on the added automation, ease of use, agility and full software stack capabilities that HCI enables. We believe that our continued recognition in the Gartner Magic Quadrant for Hyperconverged Infrastructure Software demonstrates Nutanix’s commitment to providing expanded solution capabilities and support that results in the success of our customers.”

As organizations plan for the future, businesses are continuing to adopt cloud operating models and modernize on-premises infrastructure. This enables organizations to respond in real time to the ever-changing IT landscape, with hybrid multicloud solutions offering the benefits of both public and private clouds. HCI solutions have emerged as an effective tool to deliver datacenter modernization as well as cut down on the cost and complexity that accompany hybrid multicloud deployments. According to Gartner, “HCI stacks can be turnkey hybrid clouds, providing infrastructure management and cloud services both on-premises and in hyperscale public clouds. They have effectively replaced build-it-yourself hybrid cloud technologies such as OpenStack[2].” Gartner also notes that, “the most advanced HCI stacks provide the full stack of software-defined infrastructure — compute, storage and networking. SDI is a key enabling technology for automation, hybrid clouds and edge infrastructure².”

“In terms of maturity, Nutanix was far ahead of all of the other HCI players,” said Dan Lewis, Associate Director of Operations and Infrastructure Services at the USC Marshall School of Business. “We were really impressed with Nutanix, and how quickly we could get everything set up in a compact environment without sacrificing any performance. That was the gating factor for us, because if we were going to switch to an all-in-one system, it had to be powerful and resilient. The solution had to be able to survive node failures, but also block failures and network failures. Nutanix Cloud Platform was the only platform that met all of our requirements.”

With HCI at its core, the Nutanix Cloud Platform offers unified management, with application, data and license portability between multiple clouds, whether private or public. Nutanix has recently added enhancements to its HCI software capabilities to break down silos in multicloud operations, including built-in enterprise-grade virtualization, virtual networking, security, business continuity and disaster recovery. Nutanix also added new capabilities in the Nutanix Cloud Platform to simplify data management and optimize database and big data workload performance for the most critical applications. This includes expanded unified storage capabilities with a focus on performance, scale, mobility and governance for objects, files and databases. Additionally, Nutanix database service Era delivers one-click storage scaling and rich role-based access control for database management across hybrid multicloud environments.

Additionally, Nutanix continues to strengthen its platform for cloud native applications and recently announced a strategic partnership with Red Hat to deliver open hybrid multicloud solutions. This partnership enables customers to run Red Hat OpenShift on Nutanix’s AHV hypervisor and utilize the storage, networking, management, and security capabilities built into Nutanix’s HCI solution for a best-in-class Kubernetes environment. Nutanix Cloud Platform and AHV are also certified for Red Hat Enterprise Linux allowing customers to deploy virtualized and containerized workloads on a hyperconverged infrastructure, building on the combined benefits of Red Hat’s open hybrid cloud technologies and Nutanix’s hyperconverged offerings.

For more information on Nutanix and to view a complimentary copy of the report are available at, please visit: http://nutanix.com/go/gartner-2021-magic-quadrant-for-hyperconverged-infrastructure-software


[1] Gartner, Magic Quadrant for Hyperconverged Infrastructure Software, Jeffrey Hewitt, Philip Dawson, Julia Palmer, Tony Harvey, November 17, 2021.

[2] Gartner, Inc, Solution Criteria for Hyperconverged Infrastructure, January 27, 2021, Paul Delory, Simon Richard

Fortinet Announces the First Next-Generation Firewall and Secure SD-WAN Integration in Microsoft Azure Virtual WAN

FortiGate-VM Integration Enables the Convergence of Security and Networking in the Cloud

News Summary

Fortinet® (NASDAQ: FTNT), a global leader in broad, integrated and automated cybersecurity solutions, today announced the expansion of its collaboration with Microsoft to deliver the industry’s first next-generation firewall (NGFW) and Secure SD-WAN integration with Microsoft Azure Virtual WAN. Customers can now – for the first time ever from any vendor – apply advanced security policies to virtual WAN traffic and extend Secure SD-WAN into the Azure virtual WAN hub. The result is the convergence of advanced security and networking capabilities in the cloud for an even more simplified, automated, and secure cloud on-ramp and SD-WAN experience. The integration also allows enterprises to more effectively interconnect with applications and workloads running Azure with the rest of their hybrid and multi-cloud deployments.  

John Maddison, EVP of Products and CMO at Fortinet said, “Partnering with Microsoft Azure gives our joint customers the best of both worlds combining Azure’s secure infrastructure with Fortinet’s industry-leading next-generation firewall capabilities and best-in-class Secure SD-WAN solution. The integration of FortiGate-VM extends the Fortinet Security Fabric into Azure Virtual WAN and enhances our ability to secure any application on any cloud and to secure the cloud on-ramp into, between, and within the cloud.”

Secure Traffic Into, Out of and Through Azure Virtual WAN with Fortinet

Companies are increasingly looking to utilize Azure Virtual WAN as a global transit network architecture, providing seamless connectivity between endpoints. While Microsoft has long provided secure access to the Virtual WAN Hub, until now, it has been difficult to provide the same security policies with the same security tools within Azure Virtual WAN and across clouds and data centers. The integration of FortiGate-VM and Fortinet Secure SD-WAN into Azure Virtual WAN empowers organizations to achieve their desired digital innovation outcomes in the cloud while reducing complexity.  Specifically, this integration enables IT and security professionals to easily configure networking and security in Microsoft Azure and delivers the following benefits:

  • Advanced Security for Virtual WAN Traffic: FortiGate-VM allows security policies to extend to traffic within the Azure Virtual WAN hub to enable better, more secure application experiences for users and branch offices by supporting encrypted data transports, granular segmentation and application-layer protection against advanced threats, and seamless overlay network with uniform policies across multi-clouds.
  • One-Click Deployment: Azure Virtual WAN integration provides one-click deployment and easy scalability for FortiGate-VM in Azure. With this integration, customers can select, configure and deploy FortiGate virtual machines directly from the Azure Marketplace or from within the Azure Virtual WAN interface, allowing security to be part of the workflow for setting up a Virtual WAN in Azure.
  • Securely Interconnect Applications and Workloads Across Clouds: Azure Virtual WAN provides a global network transit backbone for branch-to-branch connectivity readily interconnecting regions together. Customers looking to deploy hybrid and multi-cloud networks that include Azure can now easily and securely interconnect applications and workloads, further extending the benefits of the Fortinet Security Fabric and Fortinet Secure SD-WAN across their entire infrastructure to enable consistent policies and centralized visibility. This simplifies security management, enables global visibility into security events and policies, and improves quality of experience (QoE) for users and customers.

Earlier this month, Fortinet and Microsoft also announced the availability of FortiGate-VM integration with Azure gateway load-balancer, which enables customers to deliver superior experiences for applications and workloads running in Azure.

Secure Any Application on Any Cloud

FortiGate-VM is one piece of the Fortinet Adaptive Cloud Security portfolio of products, services, and industry-leading threat intelligence built to empower customers to secure any application on any cloud. With flexible deployment options, broad integration, and centralized management and visibility, Security and DevOps teams are able to close cloud security gaps while alleviating security management burdens and supporting the rapid release of innovation. Leveraging the broad, integrated, and automated nature of the Fortinet Security Fabric, organizations gain consistent security posture, visibility, and enforcement through uniform security management across multi-cloud and hybrid environments.

“We’re pleased to provide customers with new options for securing network traffic into, between and within cloud deployments thanks to the integration of Fortinet’s FortiGate-VM with Microsoft Azure Virtual WAN.”

– Erin Chapple, Corporate Vice President, Azure Core Products and Design, Microsoft

Fortinet Announces Commitment to Become Carbon Neutral by 2030 and Completes Net-Zero Sunnyvale Headquarter Campus

Fortinet Takes Concrete Action on Environmental Sustainability and Commits to Transparent Disclosure on its Contribution to Climate Change Mitigation

News Summary

Fortinet® (NASDAQ: FTNT), a global leader in broad, integrated, and automated cybersecurity solutions, today announced its environmental sustainability commitment to become carbon neutral by 2030, and the completion of its new net-zero Sunnyvale headquarter campus as part of its broader commitment to social responsibility.

Ken Xie, Founder, Chairman of the Board, and CEO at Fortinet

“Fortinet has led every evolution of cybersecurity innovation over the past two decades. Innovation that drives environmental sustainability is also core to our efforts to making the world a safe and sustainable place to live and work. We believe it is our corporate responsibility to continue to reduce the environmental footprint of our products and continue to adopt responsible approaches in our daily operations. The announcement of our 2030 net-zero target and our new net-zero corporate headquarters are concrete proof points of our commitment.” 

In alignment with the Science-Based Target Initiative (SBTi) methodology and global efforts to reduce carbon emissions, Fortinet will become carbon-neutral by 2030 through the use of renewable energy, energy and carbon efficiency methodologies, and emissions offset programs across its owned operations globally, including offices, warehouses, and data centers.  Currently, Fortinet has measured its Scope 1 and 2 emissions and will capture the inventory of its Scope 3 emissions in 2022. This information will be disclosed in Fortinet’s first sustainability report to be published by mid 2022.

Fortinet’s Corporate Social Responsibility (CSR) includes delivering on our company vision – a digital world you can always trust – by innovating sustainable security technologies, diversifying cybersecurity talent, and promoting responsible business across our value chain. Through its CSR approach, Fortinet remains committed to respecting the environment and complying with evolving guidelines and regulations related to environmental sustainability, as overseen by its Social Responsibility Committee—a board-level committee created to oversee the company’s objectives, strategy and risks relating to sustainability and corporate social responsibility, including Environmental, Social and Governance matters.

A proof point of Fortinet’s dedication to environmental sustainability is the development and completion of Fortinet’s new corporate headquarters building, which is on-track to become LEED-Gold Certified. The Sunnyvale campus is an honoree in the “Office/R&D Build” category of the 2021 Silicon Valley Business Journal Structures Awards and uses 30% less energy than a standard building. Key features in the building that help reduce environmental impact include photovoltaic panels and a radiant cooling system that conserves energy and will save 76,600 gallons of water per year. These environmental-minded features, such as the use of solar panels and purchased renewable energy in the company’s owned facilities across North America and Europe, align with Fortinet leadership’s long engagement in the concept of sustainability.  

Climate change continues to pose a significant threat, and all business and public organizations around the globe must do their part to address it. Further to efforts in its own operations, Fortinet is focused on reducing the environmental footprint of its customers by innovating highly efficient, integrated appliances and cloud-based security solutions.

Years of dedicated innovation and the development of the industry’s only security-focused processors built for unparalleled power and efficiency, have allowed Fortinet to integrate multiple security and networking functions into a single appliance,

saving on energy, space and cooling. As a result, Fortinet’s FortiGate security appliances provide its customers with power consumption that is 3 to 16 times lower than its competitors’ solutions and unequalled product environmental sustainability impact.

Kodak Alaris Wins Award for Innovative Property Management Solution from Ephesoft

Ephesoft, Inc., a leader in intelligent document processing (IDP), automation and data enrichment solutions, presented Kodak Alaris with an award for the Most Innovative Property Management Solution. The accolade was bestowed during Ephesoft’s Hackathon event, where partners were invited to come up with a creative use case for Ephesoft Transact IDP platform. After six weeks, they presented their solution to the Ephesoft Decision Committee, which includes Ephesoft’s CEO, CTO and VP of Product Marketing.

The integrated offering is a result of a global alliance between Kodak Alaris and Ephesoft. Together, we are helping organizations all over the world to simplify and automate their digitization processes through a combination of intelligent document processing software, best-in-class scanners, and professional services. The combination of technologies enables instant data capture from a variety of document types, with automatic separation, classification, extraction, and validation of all data, for seamless delivery into business processes and systems.

The award recognizes an innovative technology collaboration between the two companies, which helps real estate agents to quickly transform physical documents into usable digital data, making it faster and easier to process their clients’ property-related bills.

Real estate agents are required to manage large amounts of paper-based bills linked to rental properties on behalf of their clients. This can be a time-consuming and labor-intensive process. Each billing company has its own document templates, and the inconsistency and varying document quality often presents a data processing challenge.

To streamline this process, Kodak Alaris leveraged the INfuse Smart Connected Scanning Solution to create an automated solution that extracts payment data from property bills and exports it into a desired format. Once captured, documents are transferred to a central point where the information is processed by Ephesoft Transact, enabling payments to be made through the real estate agency’s preferred financial institution. The ability to automatically extract critical data from documents, combined with machine-learning technology for indexing and classification, significantly reduces the time required to process bills.

“We are thrilled to receive this award, which is a tangible endorsement of the value this partnership brings to our customers,” said Vanilda Grando, Global Business Development Director at Kodak Alaris. “This global alliance provides organizations with access to best-in-class solutions to help them drive digital business. The integration of our intelligent capture technologieswith Ephesoft is helping companies across many industries to automate paper-based manual processes, improve data accuracy, and significantly increase operational efficiency.”

Stephen Lee, Vice President of Sales, APAC, Ephesoft added: “The fully integrated KodakINfuse Smart Connected Scanning Solution and Ephesoft Transact offering, provides organizations with a best-in-class solution for image enhancement, capture, classification of varying document types and extraction. The joint solution can be used across many areas to help businesses automate their document-centric processing and provide true ROI, scalability and efficiency improvements. Our combined offering is a perfect fit for organizations looking to modernize their existing legacy applications as well and implement something that is lightweight, easy to use and will drive productivity with minimum maintenance.”

For more information, please visit the Kodak Alaris website.

Data Analytics and sustainability

By Jadd Elliot Dib, Founder and CEO of Pangaea X

Climate change affects every country, disrupts economies and natural habitats, and puts the future of the planet at grave risk. Even though some damage is irreversible, it is still possible, with the use of a wide variety of technological measures, to control the increase in temperature globally.  Addressing environmental concerns and operating in a sustainable manner are becoming increasingly important to businesses as they adapt and contribute to the growing governmental and societal drive for sustainable development.

Big Data can generate useful insights towards fostering environment sustainability.  . Mining Big Data is essential to predict, plan, manage, and control environmental processes. Artificial Intelligence (AI), Geographic Information Systems (GIS), modelling, simulation, and user interfaces, are key tools for environmental sustainability that can also be used to improve green infrastructure and to optimise energy use, water consumption, and reduce waste and pollution, For example, big data can provide new and powerful ways of studying and improving environmental, social, and economic systems to enhance urban sustainability by allowing scientists to discover, analyse, and better understand environmental changes from a micro to global scale. 

Data science can also help the corporate world to optimise resource consumption.   . Governments can now adopt insights from real-time environmental quality data. The data output can then be used monitor the emissions of large utility facilities, and adjust if the data shows detrimental effects to the environment.

Big data can also illustrate how sustainability and cost saving go hand in hand. Sophisticated technology, including AI, can monitor and organisation’s energy expenditures, and highlight energy wastage, which, in turns saves money on energy costs.

There are infinite ways in which big data can enhance our ability to live sustainably. The first step, however, is for organisations to adopt data capture and analysis as a regular practice. 

According to a recent Gartner report, business leaders must explore a combination of big data analytics and advanced AI to provide a richer context for accurate business decision-making. This will also help with the predictive analytics aspects that are increasingly becoming the front and centre of any sustainable business initiative.

International Aviation Consulting & Training (IACT) agreements at Dubai Airshow

On the sidelines of the Dubai Airshow, which was held during the period from 14-18 November, GCAA Commercial Services, International Aviation Consulting & Training (IACT) has signed several Memorandum of Understanding with the Department of Civil Aviation – Ras Al Khaimah, Abu Dhabi Aviation and Dubai Airports.


The  purpose of these MoUs will encourage the strengthening of existing relationships and work together to reach a close view of opportunities for improvement and empowerment in the field of required training needs and skills, in addition to helping to enhance the level of competency of individuals, which will lead to enhancing the efficiency of aviation personnel.


GCAA, IACT (International Aviation Consulting & Training) provides more than 250 training programs on executive leadership in aviation, aviation safety, aviation security, quality, risk management, air transport agreements, corporate development, strategic planning and organizational development. So far, it has trained more than 4,000 aviation specialists from more than 100 entities inside and outside the country.

SUITS On the Ground – New, Bespoke Concierge Service Launches as Private Jet Travel Soars

As more travelers turn to business aviation to help ensure their safety during the era of COVID-19, three highly experienced private aviation executives have launched SUITS on the Ground, an innovative concierge service providing on-site, bespoke service at FBOs and private jet terminals worldwide.  Drawing on decades of experience in business aviation, charter and ground handling, David Rimmer, Andy Ferguson, and Omar Diaz have come together to turn their focus on the often overlooked ground experience.

“The first 100 feet and last 100 feet on a business aviation trip can make or break the experience,” says SUITS CEO David Rimmer, adding “we are redefining the concept of door to door service.  While others focus on customer service that begins and ends at the aircraft door, we believe it actually begins and ends for passengers at the door of their vehicles before and after every flight.”

With record high levels of private jet activity – including an influx of new corporate and individual travelers – flyers may assume that everything will be taken care of, right through to their final destination. “We created SUITS to focus on the departures and arrivals, interfacing with the FBO, charter operators, brokers and corporate flight department to seamlessly extend an operator’s brand.” 

SUITS will fill a service gap that exists today.  Each tailored on-site service will meet a client’s precise needs and will be scaled to fit the mission for individual flights or large groups increasingly utilizing VIP corporate shuttles.   Services include meet and greets, facilitating ground transportation, movement of luggage, and last-minute requests that may be impractical or even impossible for busy FBO staff and traveler arrangers – who may be thousands of miles away – to fulfil.   

SUITS can also offer much needed relief to busy flight crews – assisting with aircraft restocking and passenger needs crews are unable to accommodate given their increasingly tight schedules and short turnarounds.  Rimmer added, “Changing travel habits brought about by the pandemic and increasing congestion at FBOs was the catalyst to launch SUITS on the Ground.”

Prince Sultan Aviation Academy Announces New Cabin Crew Training Program

The comprehensive program will equip the next generation of Cabin Crew professionals with the knowledge and skills required for their careers to soar

Prince Sultan Aviation Academy, a subsidiary of Saudi Arabian Airlines(SAUDIA), has announced a Cabin Crew Professional Training Program that is set to open for registration soon. The program will encompass 438 hours of academic and practical training at the world-class aviation academy and provides trainees with the necessary credentials to qualify as a professional Cabin Crew attendant in any airline.

Aspiring applicants will be able to sign up for the program by visiting www.psaa.com.sa. The training program is set to commence during the first quarter of 2022.

Entry requirements for the program include a high school diploma or a bachelor’s degree from an accredited university. Applicants must be aged 20 or above and pass fitness criteria. Candidates must also pass English language exams, interviews, and medical checks.

Captain Ismail Koshy, Managing Director of Prince Sultan Aviation Academy, stated that “As we continue to grow the education and training offered at Prince Sultan Aviation Academy, the latest program for Cabin Crew training comes at a time when aviation is well positioned for a strong recovery. We are preparing for the surge in demand in the air travel sector by providing a wide range of options for those wishing to pursue a career in aviation”.

Continued Captain Koshy, “At PSAA, we are cultivating and training those interested in working at an airline and helping the aviation industry prosper”.

The training program includes specialized courses covering topics such as in-flight service training, the tools and equipment used on board, industry terms and phrases, and the rules and regulations governing air service operations. Participants will be trained on safety and how to handle and use onboard safety equipment in the event of an emergency and will benefit from first aid and healthcare association courses.

Graduates from the course will receive official certification from the Academy that qualifies them to work for any airline, as well as a first-responder certification from the American Heart Association.