The CIO Inflection Point: New Global Research Reveals the Three Key Capabilities of High Performing CIOs

ServiceNow study shows building C-suite influence, focusing on customers and digital workflow maturity will unlock success

 Top-performing CIOs are focusing more on business leadership and the goals of the customers, employees, and other business functions, rather than technology operations, according to new research from ServiceNow.

The global survey of 516 CIOs, conducted by Oxford Economics, examined the most important capabilities for the modern CIO. For many years, CIOs were focused primarily on IT. The survey shows that nearly two-thirds (63%) of CIOs believe business and leadership skills are more important than technology acumen — and, critically, the most successful CIOs are those who have positioned themselves firmly as business visionaries.

The three things that separate around one-fifth of CIOs that consider themselves effective, across the most important CIO capabilities, from the rest are:

  • They are further along at digitising workflows
  • They build C-suite influence
  • They focus externally on customers

The highest-performing CIOs focus on strategy versus operations and aligning the goals of IT with the goals of the business. These CIOs also report higher levels of productivity, innovation and customer satisfaction in their organisation and have the strongest relationships with other business leaders, in particular the CEO and chief human resources officer (CHRO).

There is a consensus among most CIOs that establishing partnerships and cross-team projects at C-level is a critical part of their role:

  • 64% of CIOs agree that their role is to educate other members of the C-suite on digital technologies
  • 69% say collaborating with the CEO on setting organisational roadmaps is key to their role
  • 77% of CIOs say their core responsibilities include collaborating with the CHRO on talent strategies

From a technology perspective, the most successful CIOs are those who are building consensus and action around automating and integrating work processes and introducing digital workflows to drive outcomes. They recognise the importance of digital workflows in increasing efficiency (80%), financial performance (78%), productivity (78%), employee performance (76%), and innovation (75%).

“As technology becomes critical to business success, expectations of the CIO have grown exponentially,” says Chris Bedi, CIO, ServiceNow. “In the past the CIO was an organisation’s top technologist, but today the most successful CIOs are those who are thought leaders, innovators and business visionaries.”

“CIOs have the opportunity to take centre stage in leading a transformational change for their organisations. Building C-suite influence, focusing externally on employee and customer experiences, and changing the operating model through workflow digitisation are key to unlocking high performance.”

Mazyad Mall attracts shoppers with mega savings and entertainment events

Shoppers to enjoy arts and crafts, roaming acts and mega savings

Over summer, shoppers at Mazyad Mall Abu Dhabi can enjoy amazing deals, enjoy entertainment activities and win big with the ‘Mall Millionaire’ campaign that offers shoppers a chance to win AED 50,000/- weekly until 3 August 2019 with a mega prize of 1 million at the end of the summer sales.

Sineesh Vaikkattil, Mazyad Mall Manager said, “We look forward to welcoming patrons during our events in August especially as we have outlets catering to shoppers for Eid clothes and gifts. An added value is the opportunity to win big with the ‘Mall Millionaire’ promotion where shoppers who spend AED200/- can present their receipts to the customer service and enter the competition.”

In addition, the mall will have various entertainment and roaming acts over the summer as well as art and craft activities from the 5th to the 6th of August 2019.

The Mazyad Mall retailers will also have special sales for Eid and back to school promotions offering shoppers great deals and savings and a reason to splurge across a wide range of fashion items along with sporting goods, toys, cosmetics, jewellery, books, home furnishing, hypermarket and electronics.

 

Al Wahda Mall to become home to leading luxury outlet, THE DEAL

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THE DEAL, Chalhoub Group off price channel, will open its third store of 1004 sqm store in Al Wahda Mall. Shoppers can now enjoy the best deals for menswear, womenswear, kids, beauty and accessories from the luxury outlet.

Mr. Navaneeth Sudhakaran, General Manager, Al Wahda Mall said, “We are delighted to welcome THE DEAL on board as it brings the best worldwide brands such as Dolce & Gabbana, Tory Burch, Marc Jacobs, Kenzo, Ralph Lauren, Michael Kors, Paul Smith, Zadig & Voltaire, Swarovski, Tumi and many other at discounted prices to the vibrant retail environment of Al Wahda Mall.”

Hamdi Kulahcioglu, General Manager of The DEAL commented “We are very pleased to open our 8th store in the UAE. With a global reach and over 200 designer brands, we aim to offer more desirable top fashion brands at attractive and affordable prices and hope to meet the discerning tastes of Al Wahda Mall customers bringing them the best from the fashion industry.”

The award-winning Al Wahda Mall has over 400 tenants offering a superb retail mix of fashion, jewellery, electronics, food court, home improvement, family entertainment, beauty, gym, sports lounge, renowned high-street brands, kiosks and over 50 mouth-watering world class F&B outlets.

Gulf Craft and B&C Marine partner with D-Marin

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Emirates luxury yacht manufacturer, Gulf Craft, and its exclusive dealer in Turkey, B&C Marine, have partnered with D-Marin, a company that manages 14 unique marinas in the Eastern Mediterranean and Gulf region. The agreement entitles existing and future Majesty Yacht owners to a series of exclusive offers, which are available in D-Marin marinas in Turkey.

The exclusive agreement gives Majesty Yacht owners across the world the opportunity to berth in some of the best marinas in the south coast of Turkey such as D-Marin Göcek, D-Marin Turgutreis and D-Marin Didim with special discounts.

Those who purchase a Majesty Yacht through Gulf Craft’s exclusive dealer, B&C Marine, will receive one-year complimentary berthing in any of the marinas managed by D-Marin in Turkey.

The partnership also includes a discount of up to 15 per cent off on annual (or less than one-year) contracts. The offer is valid on new contracts starting from 1st August 2019.

The offer runs until June 2020 and aims to attract new customers as well as to build brand loyalty by offering bespoke berthing packages for Majesty Yacht owners.

Gulf Craft’s flagship brand, Majesty Yachts, was launched to cater to fly-bridge motor yacht lovers and includes a range of yachts starting at 48ft and goes up to 175ft. Once completed, the Majesty 175 will be elevating the boundaries of fibreglass and will become one of the largest megayachts built-in composite material.

D-Marin is a Doğuş Group company that was established to set a new benchmark in operations of the marinas. By managing 14 unique marinas in the Eastern Mediterranean and Gulf region, D-Marin creates one of the largest global marina networks that promotes recreational yachting and develops sustainable businesses that encourage local employment and growth within the economy. This year, D-Marin Dubai LLC was established in cooperation with Meeras, Dubai Holding and D-Marin, to meet the growing demand for the development and management of marinas in the Gulf region and to create a regional centre in Dubai. In May, D-Marin Dubai LLC began managing the Al Seef, Business Bay and Jaddaf Waterfront marinas in Dubai.

Zain Jordan Partners with Infoblox to Provide Secure Internet Experience for Subscribers

Zain, a leading telecom company in Jordan has implemented the market leading Infoblox ActiveTrust® solution to enable secure internet browsing for its subscribers. Now both, home and business users of Zain’s internet services are assured protection against malware and the risk of data exfiltration without having to pay any additional security subscription fees.

Since its establishment in 1995, Zain Jordan quickly became the foremost telecom company in Jordan, a position that it kept to this day through a policy of investing in cutting edge technology to provide state of the art services to customers. Mr. Yousef Abu Mitawe’ Chief Operating Officer at Zain Jordan said, “The foundation of our work at Zain is to provide the best and most distinctive services, to our customers, as the Internet has become a multi-service and serves all fields, added that  Zain is proud to partner with Infoblox, which has been selected thorough study, ensuring that Zain subscribers are fully aware of the benefits.”

Most Internet communications, including malware, rely on DNS (Domain Name System). Attackers use DNS to exfiltrate data and as a malware control point. More than 90% of malware relies on DNS to redirect traffic to malicious sites. Existing security controls, such as firewalls and email and web proxies, rarely focus on DNS and associated vulnerabilities. DNS is as critical a protocol as web and email. It requires a dedicated solution that enables early detection and the sharing of valuable network context with the broader ecosystem to accelerate response. Infoblox ActiveTrust is that dedicated solution which provides Zain Jordan and its internet subscribers with proactive network protection against data exfiltration and fast-evolving, elusive malware threats that exploit DNS to communicate with command and control servers and botnets.

Ever since its implementation, Infoblox ActiveTrust has blocked DNS communications with:

  • Source addresses of DDoS attacks
  • APT (Advanced Persistent Threats), Botnets, Compromised Host/Domains, Exploit Kits, Malicious Name Servers, and Sinkholes.
  • Malicious hostname threats that can take action on or control of end-users’ systems, such as Malware Command & Control, Malware Download, and active Phishing sites.
  • Ransomware destination servers, which encrypts files on end-users’ systems and require them to pay in order to get them decrypted.

Wissam Saadeddine, Regional Sales Manager at Infoblox concludes, “We are proud to be a technology provider to Zain Jordan for over nine years. Zain has always been one step ahead of the market, with its constant zest for innovation and has introduced several ‘firsts’ in the kingdom and is always an early adopter of best of breed technology. Zain’s latest implementation of our ActiveTrust platform is another initiative that demonstrates ‘customer-centricity’ and serves as a shining example of how regional telcos should protect their customers from the ever evolving cyber threat landscape.”

Veeam Tightens Leadership Grip in Cloud Data Management Market with 26% ARR Growth in Q2 2019

Double-digit growth in annual recurring revenue highlights accelerated transition to a subscription business model and continued success as Veeam embraces Act II of its company evolution

Veeam® Software, the leader in Backup solutions that deliver Cloud Data Management™, today announced results from Q2 2019.Having recentlyexceeded $1 billion in annual bookings, joining an elite group of software leaders, Veeam’s annual recurring revenue (ARR) increased 26 percent year-over-year (YoY) in Q2 2019, a testament to the success of a unique subscription pricing model introduced earlier this year for all new Veeam products, including new Veeam Availability Suite™ 9.5 Update 4. Hailed as one of the most important releases in Veeam company history, Veeam Availability Suite U4 is approaching 350,000 downloadssince its release in January.

“As we continue to heavily invest in our R&D, sales and marketing, and partner ecosystem, we’re seeing increased adoption of Veeam’s Subscription licensing among our customers across all regions worldwide,” said Ratmir Timashev, Co-Founder and Executive Vice President (EVP) of Sales & Marketing. “Each geography reported growth, which shows that, and as we move into Act II of our evolution — the Hybrid Cloud — it’s an exciting time to be at Veeam. Seventy-two percent of organizations are looking to embrace Cloud Data Management[1]and are transitioning to cloud strategies. We’re excited to support their journey and meet data expectations as the No. 1 player in Cloud Data Management.”

“Collaboration with strategic technology partners has never been stronger or in higher demand,” Timashev continued. “We expect to make additional partner announcements in 2H 2019 to further feed the demand of our partners to combine Veeam backup and data protection software with industry-leading hardware, storage and hyperconverged solutions. Our new “with Veeam” program, which is receiving overwhelming positive response, is just one strategy of how Veeam will innovate and collaborate with its technology partners to deliver a combined hardware plus software solution to enhance customer choice and flexibility.”

Customer, Product and Partner Highlights

  • The Veeam Cloud & Service Provider (VCSP) program has more than 23,500 partners with 4,100 of those also qualified to provide Cloud Backup & DRaaS using Veeam Cloud Connect.
  • Veeam technology alliance resell agreements with Hewlett Packard Enterprise(HPE), Cisco, NetApp and Lenovo reported 327 percent total transaction growth YoY and 123 percent YoY bookings growth, together completing the overall data management story for global alliance resell partners.
  • Veeam was awarded the HPE 2019 Global Technology Partner of the Year, recognized for excellent financial performance, innovative solutions, and driving meaningful business results for shared customers.
  • Veeam announced the new “with Veeam”program in Q2, partnering with premier enterprise storage vendors to provide customers with comprehensive secondary storage solutions that combine Veeam software with industry-leading storage and HCI infrastructure hardware and management stacks. Solutions have already been announced with ExaGridand Nutanixwith availability planned for 2H 2019.

[1]2019 Veeam Cloud Data Management Report

Capillary Technologies Appoints Vikram Bhat as Chief Product Officer

Vikram has held key leadership roles in Myntra, Oracle and Abof across the US and APAC region

Capillary Technologies, a leading SaaS company which helps brands stay ahead of the digital evolution, has appointed Vikram Bhat as Chief Product Officer. Bhat will be at the helm of affairs for an ever-increasing product portfolio of AI powered consumer engagement, eCommerce and consumer data platform.

In his role as CPO, Bhat will work closely with global customers and the product ream to deepen the focus on consumer engagement and eCommerce products, scale up the AI powered InStore solution and launch a number of new products in the consumer data space. His efforts will translate to scale the growth for Capillary Technologies and achieve the set revenue benchmarks for the years to come.

“Our mission is to be the leading product enabler for enabling more than 400 brands with visible ROI and tangible growth. Bhat joins our team at the right time as we gear up to expand our product and technology portfolio. AI and Consumer Data Platforms are some of the big focus areas for us and I am confident that Vikram can deliver products, which can unlock tremendous growth for retail and consumer product companies,” said Aneesh Reddy Co-Founder and CEO, Capillary Technologies.“We expect Bhat to have a substantial impact in Capillary as he brings with him a stellar record of launching successful technology products and driving growth in organizations to an appreciable scale. He will play a key role in Capillary as we accelerate our internal growth and continue to offer superior products for retailers to be customer ready.”

Bhat comes with close to two decades of experience in product strategy, management and business consulting encompassing domains such as retail, financial services, hi-tech and education.

“I’m thrilled to be a part of such a dynamic organization like Capillary at a time when the region is experiencing a retail digital transformation,” said Bhat. “Over the years, the company has scaled at a phenomenal level and I see great resonance and value in building consumer-centric solutions, which is where all the focus is going to be. The industry is already witnessing the impact of AI and ML throughout the customers journey – ranging from generating real time insights or realising the true 1:1 personalisation at scale. I look forward to building products that leverage deep insights derived from a unified view of consumers to drive conversion, engagement and loyalty metrics for our enterprise customers.”

Prior to joining Capillary Technologies, he was the Chief Product Officer at Lendingkart. With a strong understanding of the online commerce industry, Vikram has also stewarded product development teams as the Chief Product Officer at Myntra, ABOF and Lendingkart. In his previous organisations, he has been instrumental in launching innovative ideas such as shoppable fashion stories, virtual trial rooms, AI assistant-led shopping, and instant return-refund flows.

Vikram holds a B.Tech in Computer Engineering from the National Institute of Technology, Karnataka and an MBA in Operations and Finance from Indian Institute of Management, Ahmedabad.

Al Wahda Mall adds Babyshop to its retail portfolio

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The new Babyshop store at Al Wahda Mall

Al Wahda Mall adds Babyshop, a concept store specializing in fashion clothing, baby basics, toys and nursery furniture for new born babies, toddlers and children up to 16 years of age to its expanding retail portfolio.

As a leading children’s store that provides exceptional value and a great shopping experience for moms and kids, the chain’s international brands include Lee Cooper, Barbie, Disney, Maui & Sons, Avent, Fisher-Price, Graco, Ferrari, Maclaren, Maxi-Cosi, Quinny, Little Tikesand several others.

Mr. Navaneeth Sudhakaran, General Manager, Al Wahda Mall said, “To adapt to changing market and consumer needs,the new Babyshop store at Al Wahda Mall is designed with comfort and convenience for new families being top priority. We are glad Babyshop is on board with us to bring the best for your little ones and offer a family friendly shopping experience.”

Ruban Shanmugarajah, COO, Babyshop added; “As the leading omni-channel kids’ retail destination, one of our key missions is to come closer to the customer and bring them the best experience and joy of shopping for their little ones, right in their neighborhood. Having our store now in Al Wahda Mall meets this objective, while making sure that mother’s in Abu Dhabi have everything they would need — all under one roof.

The award-winning Al Wahda Mall has over 400 tenants offering a superb retail mix of fashion, jewellery, electronics, food court, home improvement, family entertainment, beauty, gym, sports lounge, renowned high-street brands, kiosks and over 50 mouth-watering world class F&B outlets.

HONOR 20 PRO arrives with benchmark camera capabilities

With the Phenomenal Holographic Design of HONOR 20 PRO, #CaptureWonder and cease your everyday magic moments with the AI quad camera

 

HONOR, the leading smartphone brand, today announced the commercial availability of the highly-anticipated HONOR 20 PRO during the launch event in the UAE. HONOR 20 PRO available in attractive Phantom Black and Phantom Blue colors,kicks off its official sales from 2ndAugust 2019 across all channels at 1999 AED.

HONOR 20 PRO is all set to create a stir in the region with its benchmark camera capabilities as it accorded 111 points by DxOMark, the 2ndhighest score attained by any smartphone, the gold standard benchmark for camera quality in the industry.

“We live in a very digitalized and hyper-connected world, where your smartphone is your primary gateway to a world of endless possibilities,” said Chris Sun Baigong, President of HONOR MEA. “The HONOR 20 PRO has reimagined the smartphone camera in ways that were not possible a decade ago, allowing professional photographers and enthusiasts to express their creativity and capture their life moments in ultra-clarity, low-lit environment and in beautiful detail.”Complements stylish lifestyles with its exquisite and fashionable design

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The HONOR 20 PRO redefines the user experience by becoming the first product in HONOR’s history to introduce the world’s first Dynamic Holographic glassback, which is crafted through an industry-first Triple 3D Mesh technology. As light passes through the glassback, light is reflected and refracted in all directions resulting in a mesmerizing and depth-inducing optical effect that sets the HONOR 20 PRO apart from its predecessors.

A pro-grade camera experience with 2nd Highest DxOMark score
The HONOR 20 PRO’s impressive score puts it in close competition with other smartphone heavyweights and this commendable achievement can largely be attributed to the company’s relentless pursuit of innovation. As the latest member of the HONOR N-Series range, the HONOR 20 PRO embodies the pinnacle of innovation and cements the brand’s leadership in smartphone design. This is the first time in the history of the brand to introduce a flagship device that comes equipped with a Sony IMX586 48MP AI Quad Camera and industry-largest f/1.4 wide aperture. In the most recent OTA (over-the-air) upgrade, HONOR 20 PRO also comes with Ultra-High ISO Sensitivity, which provides a better low-light photography experience.

 

EVO R6 revealed in Cannes

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Europe’s most important Boat Show is the ideal location for EVO YACHTS to reveal Evo R6. This surprising and innovative walk around, almost 18 meters in length, will be given its world premiere at the Cannes Yachting Festival from September 10 to 15. The highly appealing new flagship designed by Valerio Rivellini retains the extending side walls that have brought the shipyard fame and amazes with clean lines, plenty of space and, most importantly, the incredible flexibility of the interior and exterior spaces.

The experience of EVO Yachts and the design flair of Valerio Rivellini come together to create Evo R6: a 18 meters yacht that opens up new horizons in the yachting world and puts the shipyard back into the spotlight.Maximum  flexibility of interpretation and use are two essential features of the new yacht from Evo.
The Neapolitan shipyard, which has gained a reputation right from the outset for models that stand out for their “convertibility”, advanced technology and appealing design, launches its innovative flagship (17.71 meters long, compared with the 13 meters of the previous 43) created under the banner of functional design. The clean aesthetic of the exteriors, featuring a vertical bow, high side walls and impeccably elegant finishings, is matched by spacious interiors.

The result achieved is the perfect balance between exteriors typically found on a walk around, so that the outdoor life can be enjoyed to the full all day, and interiors worthy of a cabin cruiser, with spaces that are roomy, comfortable, simple and refined. In this design too, a key role is played by settings that are remarkably versatile, with extending side walls that almost double the area available in the cockpit.

The exterior design, contemporary and innovative, creating an appealingly sporty silhouette. Aesthetics and function go hand in hand and care and attention have been lavished on every detail. The entire outdoor area is clad in teak, with four distinct spaces defined according to how they are used. In the stern there is the “Transformer”, a modular platform incorporated seamlessly into the beach area, which can be used to embark/disembark from/onto the dock, or alternatively as a sea ladder or diving platform, and even to help launch and haul up tenders and jet skis. The beach lounge has a huge walk around sun deck island in the center, which is all on the same level for comfort and safety and represents a unique feature in this category. The spacious sun deck has room under it for a tender, with two lockers provided for liferafts, water toys or Seabobs. This is also the area where the revolutionary signature feature of Evo Yachts can be found: at the touch of a digital switch, the “XTension” side walls open in a matter of seconds, increasing the space available by 40% and converting the beach lounge into a huge, exclusive private beach. While this appealing innovation is a feature of all Evo Yachts models, it is absolutely unique on the R6, because on a boat almost 18 meters long, the maximum beam with the side walls extended is close to that of a catamaran.

When designing this yacht, there was a special focus on the concepts of conviviality and versatility. Every area of the deck is designed to encourage interaction among guests and ensure that all aspects of the boat can be enjoyed, like the central section containing a spacious L-shaped sofa, a big chaise longue and a retractable LCD television. The backrests can be moved horizontally so that all guests, both forward and aft, can join in the conversation, including the driver. The open galley on deck features a table seating eight, while rotating one of the backrests creates a big C-shaped sofa around the table, which can be opened and increased in size if needed. The double-seat helm station is lightweight, almost suspended, with mirror-finish stainless steel detailing. The forward area offers a huge walk around sun deck and two facing sofas.

While the deck of the new R6 invites the owner and guests to spend as much time as possible in the open air, the real surprise comes when you explore the interiors, which are entered down a backlit steel staircase with suspended plexiglass surfaces. Featuring noble materials like teak, crystal glass, leather and fine fabrics, the settings can be customised and offer a dinette, a kitchen, a VIP cabin in the bow and an owner’s cabin in the stern. Alternatively, a three-cabin, two-bathroom layout is also available. Like every true yacht, R6 provides fully independent accommodation for a crew of one.

The choice of the Volvo Penta IPS propulsion system not only reduces the size of the engine room, but also gives the owner the maximum in terms of performance, reliability, sound-proofing, simplicity of use, reduced consumption and navigation safety.

The two Volvo Penta IPS units offer a choice between 625 hp (IPS 800) and 725 hp (IPS 950) and, at maximum power, drive the motor yacht to a remarkable top speed of 36 knots and a cruising speed of about 28 knots.

Evo Yachts will be attending the upcoming Cannes Yachting Festival
from September 10th to 15th.